• The clinic admin is the “face” of the clinic or hospital, responsible for greeting all patients and guests upon their arrival.  The clinic admin maintains a professional environment at all times and is responsible for answering and routing calls, scheduling and registration, and additional administrative responsibilities based on the location and business need.  General hours are typically M-F from 8-4:30 with a 30-minute lunch break. 
• Ideal Candidate:
  • Prior administrative experience in healthcare: Patient Care Representative, Administrative Coordinator, Office Manager, Scheduling Coordinator, Medical Front Office Assistant etc. We are looking for time-management and multitasking skills, patient confidentiality according to HIPPA, front desk duties, filing paperwork, working with computer systems, scheduling patients, preparing medical records, verifying admissions paperwork.
• Education: High school diploma or GED required.

PURPOSE AND SCOPE:

The Secretary/ Receptionist performs general clerical support and office duties for the department and its Management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Performs basic administrative functions including preparation of business correspondence, memorandums, informational packages, training materials and reports.
• Assists with scheduling.
• Maintains calendar and daily schedules.
• Maintains departmental tracking logs.
• Greets visitors and directs them to the appropriate location or person as needed.
• Establishes and maintains filing systems and basic databases as applicable.
• Performs routine general office duties such as filing, copying, and scanning.
• Provides general clerical support to management staff including scheduling meetings, routing phone calls and taking messages.
• Records minutes of meetings and providing the resulting documents as necessary.
• Sorts and distributes mail.
• Maintains inventory of the necessary office forms and supplies.
• Escalates issues to supervisor for resolution, as deemed necessary.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

 Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

• 1 – 2 years’ related experience.
• Knowledge of office procedures required.
• Proficient in Microsoft office applications.
• Good interpersonal and communication skills required.
• Pleasant telephone manner.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.