ABOUT THE TEAM: 

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 200,000 SMEs in India. Headquartered in London, Tide has over 1,600 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. 

ABOUT THE ROLE: 

A KYC (Know Your Customer) Analyst is a professional responsible for ensuring compliance with regulations and policies related to customer identification and due diligence in the First line of Defence to fight against financial crime. The primary role of a KYC analyst is to verify the identity of customers, assess the risks associated with their activities, and monitor transactions to detect and prevent money laundering, fraud and other financial crimes. By conducting cross-platform research, including investigations on platforms such as Company's House and social media, you will gather client-specific analysis for KYC purposes and fulfill the requisite onboarding due diligence.

KYC analysts play a crucial role in maintaining the integrity of financial systems and preventing illicit activities. Their work is essential for financial institutions, fintech companies, and other entities subject to KYC regulations.

Some tasks you will be undertaking:

• • Verify the identity of new customers by collecting and analyzing relevant documentation, such as government-issued IDs, proof of address, and business registration documents by collecting the information through emails and certain internal platforms
  • Assess the risk associated with each customer based on factors such as their industry, geographic location, transaction patterns, and the nature of their business activities.
  • Liaising with the KYC policies and procedures to ensure a consistent understanding of compliance requirements throughout
  • Conduct thorough due diligence on all customers to ensure that their business activities align with legal and regulatory requirements. This may involve CDD and EDD procedures in the review
  • Recognizing areas for enhancement to improve both efficiency and the overall member experience.
  • Extending assistance whenever required within the business.

WHAT WE ARE LOOKING FOR: 

• You excel in taking initiative and exhibit a natural curiosity about the entire KYC principles and processes
• Ideally, you possess over a year of work experience in KYC/compliance, preferably within a highly regulated environment.
• You demonstrate a clear understanding and effective application of the regulatory requirements in the UK.
• You possess a robust understanding and hands-on experience with CDD and EDD processes.
• You bring prior experience in working with Google Sheets.
• You possess an analytical mindset, capable of digesting large datasets and effortlessly identifying patterns and trends.
• You have outstanding English communication skills, both in written and verbal form.
• You demonstrate the ability to collaborate effectively within a team, make impactful decisions, pursue goals with determination, proactively address challenges, and adapt seamlessly to various people and working styles.

WHAT YOU’LL GET IN RETURN: 

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options (If applicable)

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.