What you’ll be doing: 

• Requirements gathering and documentation 

• Create and compare “current state” and “future state” business process maps 

• Develop functional specifications as needed for projects 

• Analyze projects of moderately complex nature for size, scope, and objectives 

• Develop mastery of assigned applications 

• Identify and deploy process improvement initiatives that maximize business value from IT solutions 

• Create and conduct functional testing and training 

• Deliver superior customer service by assisting in identifying customer needs 

• Provide end user support 

• Liaise with software vendors for technical issue resolution 

• Ensure Sonoco IT standards are employed in all activities 

• Consistently enforce safe work practices in assigned projects 

Education and Training Requirements: 

• Bachelor’s degree in IT, Business or related discipline 

• 3-5 years experience in ERP 

• Experience with Radius ERP is a plus 

• Knowledge of the Flexibles business 

• Moderate travel may be required 

The annual base salary range for this role is from $XX to $YY, plus an annual target incentive of ZZ% of base salary.