Job Overview

Under guidance, contributes to the improvement of operational metrics (revenue, gross margin, operating income, utilization, client satisfaction and opportunity pipeline) through the execution of portions of operational processes and procedures. Assists with the implementation of process improvements.

Essential Functions

• Supports operations initiatives such as opportunity management, resource planning, management tracking and forecasting, customer relationship management, customer satisfaction programme, time sheet process or other operations systems and infrastructure projects.

• Proactively develops knowledge of business and function.

• Assists local functions by tracking, providing frequent reports, reporting progress and highlighting potential issues as opportunities.

• Documents and coordinates processes and systems rollouts ensuring appropriate follow up on actions leading to the seamless executive of plans.

Qualifications

• Bachelor's Degree Req

• Two (2) years of relevant operations experience or working knowledge of IQVIA products and systems Req

• Good PC applications (Access, Lotus Notes, Excel, Word, PowerPoint) skills.

• Good focus on process and detail; good interpersonal and communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.