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In-Scope

Full time, Temporary (term up to 2 years)

Location: Regina Commercial Claims Centre. This role is eligible for hybrid work.  This means you’ll have the flexibility of working from home and in the office on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.  

Division: Claims

Pay Range: $75,691.00 - $95,521.00

Posting Close: October 7, 2026

GENERAL ACCOUNTABILITY

The Analyst (Appraisal/Salvage) is responsible for data analysis with respect to the national auto damage appraisal and salvage programs. The Analyst provides day-to-day technical, data analytical, and operational support for the Salvage, Appraisals and Technical Research Services functions.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Reporting and Analysis

• Conducts analysis and develops reporting on various elements of the appraisal/salvage programs.
• Prepares ad hoc, weekly, monthly, quarterly, and annual reporting.
• Analyzes data to proactively identify, research, assess, and recommend improvements to business policy and processes.
• Assists in the analysis, research, design, and documentation of program enhancements based on changing business needs.
• Executes on department and business analytical reporting, as well as investigates data needs and concerns and prepares the required recommendations/proposals for Appraisal and Salvage operations.
• Analyzes claim data and identifies risk criteria to develop the monthly audit packages in order to provide oversight for Appraisal and Salvage Operations.
• Aids the leadership team with reporting and data analytics by leveraging the use of the Corporate Business Intelligence applications, auto claims application reporting, salvage yard management software, whole vehicle sales data, staff and partner scheduling data and estimatics and total loss software.
• Assists in validating reports and data extracts to ensure correctness and completeness before delivery to end users.
• Evaluates data quality, reports any issues and the scope/severity of their impact, and recommends potential resolutions.
• Develops and maintains complex queries, spreadsheets, and reports (scheduled and ad hoc).
• Collects data to inform operational and industry scorecards, highlighting key metrics, capacity, production and sales levels, and efficiency.

Stakeholders Relationship

• Provides day-to-day technical and operational support for appraisals and salvage programs.
• Presents reports and findings of analyses to the leadership team in a clear and consistent manner.
• Communicates and consults with end users to determine and document requirements for data, reports, analyses, metadata, service levels, data quality, and performance.
• Liaises/consults with Corporate Claims Reporting, Claims Operations, Corporate Business Intelligence Services, Systems, industry association and/or vendors on the delivery of business system and process activities and to resolve complex issues.
• Develops and maintains technical and descriptive documentation, manuals, and templates.

Audit/Accreditation Program Support (in applicable positions)

• Supports the Accreditation/Preferred Partner Program(s), including the application process, annual self-declaration compliance, body shop accreditation levels, performance management plans, high performance partner program, and coordination of partner communications.
• Supports the Audit Program, including preparing the monthly appraisal desk review package, file maintenance in GIS, audit communications, and processing of recoveries.

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Advanced skill in data analysis, requirements gathering, documentation, validation, and reporting.
• Advanced skill in the use of data analytical tools/software/programs including, but not limited to, PowerBI.
• Advanced knowledge of SGI’s body shops accreditation program, performance management process, and image and audit practices.
• Proficient skill in SGI’s damage estimating and shop communication platform (e.g., ePay site, WorkCenter/Mitchell Cloud Estimating/Mitchell Cloud Glass, Progi, Entegral).
• Proficient skill in the SGI Salvage parts and whole vehicle sales applications, including Car-Part.com CheckMate/BidMate software, Insurance Auto Auctions Vision/online bid site applications.
• Proficient knowledge of SGI’s appraisals/salvage policies, procedures, and programs.
• Proficient knowledge of the relationship between SGI and its business partners (i.e., body shops, industry associations, industry partners, Canadian crown corporations, recyclers).

EDUCATION & CERTIFICATIONS

• Four-year degree from an accredited post-secondary education institution in a relevant field of study, such as Business or Mathematics and Applied Sciences, or defined equivalency.

EXPERIENCE

• 5 - 7 years’ experience in the data analytics field.

Behavioral Competencies

Leader Level 3 – Applies (Team/Dept)

• Accountability - Provides Direction and Sets Expectations
• Business Acumen - Applies Broader Business Metrics and Understands the Internal and External Environment
• Change Agility - Makes Change Real for Others
• Leadership - Leads the Team

WORKING CONDITIONS

Physical Effort and Environment: Majority of time spent in a typical work environment with occasional and/or mild exposure to unpleasant conditions and light physical effort.

Sensory Attention: Moderate periods of concentration on a variety of sensory inputs requiring close attention several times daily.

Mental Stress: Some exposure to factors that would produce mental stress.

Posting Close Date:

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.