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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD 

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing emergency power when natural disasters strike, providing back-up or continuous power to bans and data centers, including Combined Heat and Power to hospitals, and supporting infrastructure for municipalities, with power plants for continuous or peaking applications, and waste to power applications, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers.

Join our team to help build a better, more sustainable world for future generations! 

Caterpillar has an exciting opportunity for a Business Development Manager, focused on growing the electric power plant business in the Africa and Middle-East (AME) regions.   

Role Definition: 

The Business Development Manager is responsible for leading all efforts related to establishing strong customer relationships, create business leads and sales for new products (Prime Power), and associated Balance of Plant equipment (switchgear, enclosures, CHP). 

Our efforts enable us to achieve close customer relationships, account development and market leadership. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company’s products and services.  
You will be part of a team consisting of dedicated BD Managers and Industry Consultant Managers. 

What You Will Do (Responsibilities):

• Build strong customer relationships with key prime Genset users, EPC's and engineering firms  
• Develop a robust pipeline for future prime sales / continuously running power plants. 
• Ensure Assigned Customers have a “Positive Experience” 
• Serve as the industry expert for Caterpillar’s Genset portfolio in EAME & CIS 
• Identify gaps in product offerings and provide voice of customer feedback to product groups 
• Create go to market strategies to increase prime running Genset sales 
• Lead projects to gain buy in for new market strategies 

What You Will Have (Basic Skills Required): 

Customer Focus: Level Extensive Experience

• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. 
• Hunter’s approach. Understand who the clients are, what they do and understand what their energy needs are. 
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.  
• Advises others on creating customer focused environments in various scenarios. 
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. 

Relationship Management: Level Extensive Experience

• Communicates to clients regarding expectations of all parties. 
• Conducts periodic reviews of work effort, progress, issues, and successes. 
• Maintains productive, long-term relationships with clients or vendors. 
• Creates opportunities to educate support teams on client priorities. 

Decision Making and Critical Thinking: Level Extensive Experience 

• Differentiates assumptions, perspectives, and historical frameworks. 
• Evaluates past decisions for insights to improve decision-making process. 
• Assesses and validates decision options and points and predicts their potential impact. 
• Advises others in analyzing and synthesizing relevant data and assessing alternatives. 
• Uses effective decision-making approaches such as consultative, command, or consensus. 
• Ensures that assumptions and received wisdom are objectively analyzed in decisions. 

Industry Knowledge: Level Working Knowledge

• Discusses industry-specific flagship products and services.  
• Focus on power plants including prime running generators, Combined Heat and Power and balance of system. 
• Demonstrates current knowledge of the regulatory environment for industry segment. 
• Currently works with a major industry segment and associated functions and features. 

Top Candidates Will Also Have: 

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline.
• Minimum 15 years' experience within the power generation industry, including sales, business development, or aftermarket support functions.
• At least 7 years' experience in a customer-facing business development role, with a proven track record of driving growth and managing key customer relationships.
• Proficiency in English is essential; additional language capabilities in Arabic, Portuguese, or French will be advantageous.
• Working knowledge of Salesforce or similar Customer Relationship Management (CRM) systems.

Additional Information: 

• Willingness and ability to travel extensively (up to 75% across Southern Africa, Middle East and Europe)
• This is a full-time, five days per week office-based role
• Relocation assistance / visa sponsorship will not be supported.

What We Offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. 

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar’s privacy practices, please visit our Global Data Privacy Statement.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

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Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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