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Natterbox Ltd · Híbrido · London, England, United Kingdom

Alliances Manager, UK — Natterbox

We're looking for a driven, creative relationship-builder to join Natterbox as Alliances Manager, UK. You'll own the day-to-day relationship with our key partners - including Salesforce and leading UK systems integrators and resellers- turning connections into pipeline and pipeline into revenue.

This role suits someone with 2-5 years' experience as a BDR, AE, or from Recruitment - someone hungry to hit targets, quick to build trust, and comfortable presenting to both technical teams and senior execs. You don't need a background in partnerships specifically - you need the tenacity and the drive.

It's also a role with real variety, alongside the day-to-day partner work, you'll be out representing Natterbox at events throughout the year think Ascot, Henley Royal Regatta, Cricket, Rugby - building relationships face to face, not just over email. If you're someone who thrives working with a variety of people, thinking outside the box and being creative , you'll enjoy this side of the job as much as the sales side.

Reports To: Director of Strategic Partnerships 

Role Purpose:
The Alliances Manager, UK, is responsible for managing and executing Natterbox's strategic partner engagements across the UK region. This role focuses on driving day-to-day collaboration with key partners -including Salesforce and regional systems integrators and resllers - to deliver joint revenue growth, enablement, and go-to-market success. The Alliances Manager will ensure our partners are fully engaged, enabled, and aligned to Natterbox's business objectives in the region. 

Key Responsibilities

Partner Engagement & Relationship Management

  • Manage the daily relationships with Natterbox's key partners across UK, acting as the main point of contact for operational and commercial activities.
  • Build strong working relationships with partner sales, marketing, and technical teams to drive joint business success.
  • Support the Director of Strategic Partners  in managing senior stakeholder relationships within key partner organisations.
  • Conduct regular onsite account reviews and enablement session with strategic partners 

Partner Enablement

  • Lead sales and technical enablement activities to ensure partners in the EMEA region are equipped to position and deliver Natterbox solutions effectively.
  • Coordinate and deliver partner training sessions, workshops, and product updates.
  • Maintain and distribute up-to-date partner collateral, presentations, and sales materials.

Joint Go-To-Market & Revenue Generation

  • Plan and execute joint go-to-market campaigns and customer events with partners to drive lead generation and pipeline creation.
  • Collaborate with Marketing and Sales teams to align regional partner initiatives with Natterbox's UK go-to-market strategy.
  • Track and report on the performance of joint sales opportunities and partner-led deals.

Business Reviews & Performance Reporting

  • Prepare and lead quarterly business reviews (QBRs) with partners to assess performance, identify growth opportunities, and address challenges.
  • Maintain accurate tracking of partner KPIs, pipeline, and revenue contribution within the region.
  • Provide regular internal reporting and insights on partner performance and market activity.

Cross-Functional Collaboration

  • Work closely with Natterbox's EMEA Sales, Marketing, and Customer Success teams to align partner activities with regional business goals.
  • Collaborate with the Director of Strategic Partnerships  to ensure regional insights inform global partnership strategy and priorities.
  • Support Product and Enablement teams by communicating partner feedback and market insights. 

Other: 

  • Travel - onsite visits to partners at least 2+ times a week 
  • Onsite in London office or at partners 3 days a week 
  • Some events may happen outside working hours

Key Metrics of Success

  • Pipeline generated by partner referrals
  • Closed Won Business Generated by partner referrals 
  • Execution of Joint co-marketing activities with events to generate pipeline
  • Helping to influence deals to closed won status by ecosystem relationships
  • New partner acquisition and partner agreement signatures

Requirements

Ideal Candidate Profile: UK Alliances Manager

Experience:

  • 2-5 years of experience in a client-facing or business development role, such as technology sales, recruitment, or channel/alliances management.
  • Proven track record of building and maintaining strong, long-lasting relationships with partners or clients.
  • Experience in planning, executing, and managing events, from large-scale trade shows to intimate networking gatherings.
  • Demonstrable experience in presenting to a variety of audiences, from technical experts to senior executives.

Skills & Attributes:

  • Exceptional Communicator: You have outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively.
  • Master Networker: You thrive in networking environments and have a natural ability to build rapport and establish connections.
  • Highly Organised: You possess excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.
  • Tenacious & Results-Oriented: You are a proactive, self-motivated individual with a determined attitude and a focus on achieving measurable results.
  • Polished Presenter: You are confident and engaging when presenting, capable of representing the company professionally at all levels.



Benefits

Competitive Annual OTE of £60,000 - £75,000

Private Healthcare (after probation)

Perkbox

Electric Vehicle Salary Sacrifice Car Scheme

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Sobre Natterbox Ltd

What We Do...

Natterbox enables organisations to deliver class-leading service levels to their customers through efficient and effective integration of voice into their digital customer communications. Almost 600 organisations around the world rely on Natterbox to set new standards in customer experience to drive measurable increases in sales efficiency, competitive advantage and organisational success.

A tiny bit of about how we got to where we are today...

Time and time again, we have seen companies struggle in capturing data derived from customer conversations, which has left them hamstrung in delivering the optimal customer experience. This can and has led to poor sales and service performance, poor customer satisfaction and consequent loss of business.

Natterbox launched in 2010 to solve these business telephony issues and bring voice into the digitised customer experience through our cloud PBX service that captures and integrates voice into customer processes and the Salesforce CRM system.

So why should I consider a career at Natterbox?

  • The product's success speaks for itself - we are one of Salesforce’s fastest growing ISVs after all!
  • We look after our staff's wellbeing - something which has never been more important! In a recent wellbeing survey, our employees scored their wellbeing over 50+ NPS. And we are working towards pushing that even higher!
  • We reward our staff for their commitment and hard work - from competitive salary packages, to staff benefits which cater for all needs. We also focus strongly on helping our team members reach their ultimate career aspirations.
  • We work hard, but have a lot of fun along the way! We arrange great events for our staff, but also include our partners, suppliers and community in celebrating success.

Interested in hearing more about us?

Come take a look for yourself...

https://www.natterbox.com/company/

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