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Sobre este puesto de Advisor II, B2B Sales (Cloud Sales) en Concentrix

Concentrix · Presencial · MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Job Title:

Advisor II, B2B Sales (Cloud Sales)

Job Description

The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.

Inside Sales

  • Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
  • Drive partner recruitment & growth promote sales programs developed for partners
  • Partner engagement to drive business in the region (end-to-end sales)
  • Drive registration to marketing campaign/webinars for cloud solutions products
  • Channel sales, channel recruitment & opportunity progression
  • Maximize sales opportunities from the existing partner ecosystem
  • Engage with existing partners and  end customers where applicable
  • Add/maintain contact database for respective segments as per needs of the business

 

Customer Success

  • Target install base to prospecting, build pipeline via phone, email or other online channels
  • Support dormant reactivation campaign programs
  • Driving up consumption and yield
  • Customer issues and helping the sales team with upsells and renewals
  • Focused on building loyalty with existing partners
  • Long term retention and ensuring customer has great experience
  • Engage with existing partners and/or onboard net new
  • Focused on building loyalty, key focus on partner growth and dormant reactivation
  • Addressing customer issues and helping the sales team with upsells and renewals.

Knowledge, Skills and Experience:

  • 3-4 years min. experience in similar roles(Cloud/Software Sales Preferred)
  • Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
  • Sound knowledge/passion in IT industry/products/solutions preferred
  • Experience in vendor management in IT distribution is an asset
  • Must be able to search out business leads
  • Strong team player and customer oriented
  • Self-motivated, goal oriented, desire to deliver results
  • Creative with strong interpersonal and communication skills
  • Ability to work well under pressure while maintaining high attention to detail.

 

Other information:

  • 5 days' work week (Monday - Friday)
  • KL Office is located at NU Tower, Kuala Lumpur.
  • Permanent position
  • Fully- Onsite

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English, Mandarin (Required)

Time Type:

Full time2026-08-02
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Sobre Concentrix

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve g

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