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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

 We are seeking a highly skilled and experienced Admissions Operations Specialist to join our IT team. This position will be full-time, onsite, and is a contract position.

This position requires you to be located in South Carolina or willing to relocate prior to the start date.

What You'll Do

• Process graduate admissions applications and supporting documentation using Banner, TargetX, BusinessCAS, and other university systems
• Monitor and manage the graduate admissions email inbox and respond to applicant inquiries
• Review applicant records, transcripts, academic histories, and supporting materials for completeness and eligibility
• Recalculate GPAs and verify academic credentials when required
• Verify English proficiency documentation and international admissions requirements
• Load, manage, and process application documents received through BusinessCAS and other intake channels
• Maintain accurate applicant data and records across multiple university systems
• Execute admissions workflows, review queues, checklists, statuses, and related processing activities
• Communicate with prospective students regarding application status, missing requirements, and admissions-related questions
• Prepare correspondence and documentation related to admissions processing
• Ensure compliance with FERPA and institutional policies regarding student data and records
• Support the integrity and accuracy of admissions decisions through detailed record review and data validation
• Perform data entry, record maintenance, filing, and document management activities
• Assist with operational support for graduate admissions processes and application lifecycle management

What You'll Need

Required

• Experience working with Banner, TargetX, BusinessCAS, or similar student information and CRM platforms
• Strong data entry, records management, and administrative processing experience
• Ability to review and interpret academic transcripts and educational records
• Experience working in admissions, enrollment services, registrar operations, higher education administration, or related environments
• Strong attention to detail and ability to maintain data accuracy
• Understanding of FERPA, student records confidentiality, and handling personally identifiable information
• Ability to manage multiple priorities in a deadline-driven environment
• Excellent written and verbal communication skills
• Strong organizational skills and ability to follow established procedures and workflows
• Ability to proofread, validate, and verify information for accuracy.
• Basic mathematical skills, including GPA calculations
• Proficiency using Microsoft Office and web-based administrative systems
• Ability to work independently while collaborating effectively with admissions and academic teams
• Ability to work onsite in Columbia, SC approximately 30 hours per week (Monday-Thursday).

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.