Temporary 12 months position.

Underwriting and Client Complaint Management Centre leverage risk expertise andstrong judgment to deliver clear, practical decisions that balance Member-Client andpartner needs within our risk appetite. As an administrative assistant, you help carry out administrative tasks for your sector. You provide the administrative and secretarial support a director needs to manage their unit. You provide administrative support to other employees in your unit as needed. You help coordinate, plan and prioritize management activities. You interact with a variety of key partners. The nature of the role requires initiative, proactivity and autonomy in both decision-making and the execution of activities to effectively address the manager’s administrative needs. Your ability to communicate effectively and adapt your approach to different situations is essential. More specifically, you will be required to :

• Help managers manage and follow up on their agendas, calls and emails.
• Perform various administrative tasks related to internal management (dashboard management, expense account monitoring, inventory and supply management, and support for performance evaluation planning, employee onboarding and offboarding, etc.).
• Plan and attend management committee and other meetings. Draft summaries and minutes and ensure that required follow-up actions are completed.
• Support the management team with administrative tasks related to dissatisfactions.
• Help organize events (team meetings, committees, travel, public relations activities, etc.).
• Contribute to the preparation of the annual budget and support budget monitoring throughout the year (variance analysis and justification).
• Carry out various secretarial tasks, including drafting, formatting, updating, producing and revising documents for different sectors.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses

* Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Advanced proficiency in French oral and written
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Intermediate to advanced proficiency in Microsoft 365

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

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