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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are looking for an Administrative Assistant to join our division, Customer Solutions Growth Regions. 

About Customer Solutions Growth Regions Division 

This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers. This role is part of the Customer Solutions team focused on designing and delivering solutions in the areas of product, services and technology.

Job Summary

Provides administrative support and coordination activities to Vice Presidents and other staff in the team to allow for more efficient operations.

What You Will Do

• Schedule meetings and maintain calendars.

• Make travel arrangements.

• Prepare expense books.

• Coordinate communications by receiving and passing along e-mails, notices, etc.

• Prepare presentation materials as needed.

• Maintain records and prepare reports such as organization charts, records retention, etc.

• Coordinate customers, dealers, division employees engagement activities and meetings logistics.

• Provide other routine administrative duties as required.

• Provide back-up duties for other administrative professionals as needed.

What You Have

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Processes limited amounts of detailed information with good accuracy.

• Develops and uses checklists to ensure that information goes out error-free.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

• Demonstrates experience participating in productive collaborative processes.

• Under guidance, initiates collaborative meetings.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Looks for and considers non-verbal cues from individuals and groups.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

• Adjusts to new or changing assignments, processes, and people.

• Identifies and considers alternative approaches to situations or problems.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

• Recognizes changing demands and priorities; validates changes with management.

• Responds to day-to-day operational priorities while still making progress on project work.

• Performs at least 2-3 concurrent activities without reducing productivity.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifies key aspects of problem-solving techniques used in own area.

Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

• Arranges meetings, schedules rooms, equipment, refreshments, etc.

• Operates and maintains standard office equipment such as copiers, faxes, phones.

• Distributes internal and external correspondence to appropriate recipients.

• Coordinates travel arrangements and expense reimbursements.

• Orders, stocks and distributes office supplies.

Microsoft Office: Knowledge of Microsoft Office; ability to use the features and functions in Microsoft Office products.

• Uses intermediate features of Office applications.

Additional Information

• Work Location: Singapore (Jurong)

• This position requires working onsite five days a week.

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance. (prorated based upon hire date).

Final Details

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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