NOTE: While this is a remote based position, we are seeking candidates located in or willing to relocate to the New York City Metro area to be able to meet with the customers and/or partners onsite as needed.

Meet the Team: Web, Media, and Gaming (Americas Service Provider)

The Web, Media, and Gaming team is at the heart of the digital revolution within our Americas Service Provider organization. We partner with the world’s most influential service providers to build the high-performance, scalable infrastructure that powers the global internet, immersive gaming experiences, and high-fidelity media streaming.

What We Do

• Architecting the Future: We design and implement robust network solutions that handle massive traffic loads, ensuring low latency and high availability for millions of users across the Americas.
• Driving Innovation: We work at the intersection of cloud, edge computing, and advanced networking to solve complex technical challenges for our partners in the media and gaming sectors.
• Enabling Scale: Our team focuses on future-proofing our customers' infrastructure, allowing them to grow alongside the rapidly evolving demands of the digital economy.

Your Impact

• Strategic Influence: You will serve as a technical authority, shaping the network architecture of major service providers to improve performance and reliability for global users.
• Accelerating Transformation: Your work will directly enable our partners to deploy next-generation services, helping them stay competitive in the high-stakes gaming and media landscape.
• Technical Leadership: You will tackle complex engineering problems, delivering solutions that minimize latency and optimize delivery for high-bandwidth applications.
• Trusted Partnership: By translating technical capability into business outcomes, you will build long-term trust with our customers, ensuring they remain at the forefront of digital innovation.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• 5+ years proven track record of success in enterprise or channel sales within the technology or IT-related industry, with a history of meeting or exceeding sales quotas.
• Strong business acumen with the ability to articulate the value proposition of complex technology portfolios to executive-level stakeholders.
• Exceptional negotiation, communication, and interpersonal skills with a strong executive presence.
• Willingness and ability to travel as required to support partner engagements.

Preferred Qualifications

• Prior experience working with Service Providers (MSPs) and a deep understanding of their business models and operational challenges.
• Comprehensive understanding of Cisco’s technology portfolio (Enterprise Networking, Data Center, Security, Service Provider Routing, and Webex) from a business and market-value perspective.
• Proficiency in using CRM tools (e.g., Salesforce) and sales forecasting methodologies.
• Experience in complex contract negotiation and channel partner management.
• Proficiency in leveraging AI platforms (e.g., Claude, ChatGPT) to accelerate sales workflows, conduct market research, and enhance strategic account planning.
  

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.