Essential Functions:

Sales & Financial Productivity 

• Meet and/or exceed line specific annual sales plan, seasonal gift and event goals 
• Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
• Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
• Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
• Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.) 

Counter Manager & Associate Development 

• Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs 
• Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
• Ensure the utilization of Concierge and clientele development by each Beauty Advisor
• Recognize top performers and coach sales associates who are performing below expectations
• Evaluate, recommend, and deliver sales associate training, as necessary
• Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
• Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
• Interact with Sales Associates, ASMs, STMs and Store Manager during store visits. 
• Create and maintain relationships that influence entire store to drive sales. 

Communications 

• Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives. 
• Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
• Attend and present (as required) internal and vendor specific business meetings.

Merchandise Presentation & Promotions 

• Follow established visual merchandising concepts as published by Belk Corporate Visual
• Ensure timely floor setup for promotional events and seasonal business activities
• Coordinate execution of approved in-store promotional events and contests
• Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)

Education:

• Four-year degree or equivalent experience in retail environment

Work Experience: 

• Expertise in a business/functional area
• 1 - 3 years supervisory experience
• Beauty retail experience and artistry skills

Knowledge, Skills & Abilities:

• Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook etc. 

• Good understanding of retail store operations.

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