At Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. 

We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the role

We're looking for a highly organised and customer-focused Accommodation Officer to join our Accommodation Services team and help deliver world-class accommodation experiences across the Australian Open and Summer of Tennis.

In this role, you'll coordinate accommodation for a diverse range of tournament stakeholders, including players, media, umpires, and VIP guests, ensuring a seamless experience from arrival to departure. Working closely with hotel partners and internal teams, you'll play a key role in delivering exceptional tournament services in a fast-paced and dynamic environment.

This is a full-time max-term opportunity through February 2027, based in Melbourne.

As this is a seasonal role, we require full availability and flexibility across the contracted period. If you're ready to help us serve up real impact, we’d love to hear from you!

In this role you will be responsible for:

• Process and confirm accommodation bookings across multiple tournament stakeholder groups.
• Manage accommodation requests and maintain accurate booking records.
• Liaise with tournament hotel suppliers to coordinate accommodation requirements and ensure service delivery expectations are met.
• Prepare accommodation reports, including rooming lists, room releases, and post-event reporting.
• Maintain accommodation systems, ensuring data accuracy and operational efficiency.
• Reconcile accommodation-related charges and invoices following tournament delivery.
• Provide general administrative support to the Tournament Services Lead and broader Tournament Services team as required.

About you

To be successful in this role you will have:

• Minimum 3 years' experience in hotel reservations, front office, or accommodation services.
• Experience coordinating accommodation for large-scale sporting, entertainment, corporate or major events.
• Advanced Microsoft Office skills, particularly Excel, with experience using accommodation booking systems; MeetingMax experience is highly regarded.
• Strong organisational skills, attention to detail, and ability to manage competing priorities.
• Excellent communication and interpersonal skills, with the ability to build effective relationships across diverse stakeholder groups and cultures.
• A collaborative approach and commitment to contributing positively within a team environment.
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia.

What's To Love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Health & wellbeing benefits, including access to CorePlus Pilates and other wellbeing initiatives
• Onsite gym, tennis facilities & free onsite car parking

• A range of discounts from our sponsorship partners
  

To Apply

If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact [email protected].
 
We will be reviewing applications as they are received.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. 

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.