About Cognite Academy

Cognite Academy enables customers, partners, and internal teams to build the product knowledge and practical skills required to successfully adopt, implement, and scale Cognite solutions.

Our goal is not simply to create training content. We build learning experiences that help people become productive faster, implement Cognite solutions successfully, follow best practices, and ultimately accelerate customer value realization.

As an Academy Engineer, you will play a critical role in this mission by combining deep technical expertise, instructional thinking, content creation, and training delivery.

The Role

We are looking for an experienced and technically strong Academy Engineer who can translate complex Cognite technology and real-world implementation practices into engaging, practical, and scalable learning experiences.

You will work closely with Product, Engineering, Professional Services, Customer Success, and other subject matter experts to understand what customers and partners need to know, identify learning gaps, and turn that knowledge into high-quality training courses, hands-on exercises, labs, demonstrations, and instructor-led programs.

This is a highly collaborative role with significant ownership. You will not simply be handed a curriculum to deliver. You will help shape what we teach, how we teach it, and how learners demonstrate their ability to apply it.

The ideal candidate combines the mindset of a data engineer/data scientist, technical consultant, and educator. You should be comfortable working hands-on with technology, presenting to a room of technical professionals, creating learning content, and continuously learning new products and technologies.

Key Responsibilities

1. Technical Subject Matter Expertise

• Develop deep expertise in Cognite Data Fusion® and the broader Cognite product portfolio relevant to Academy training.
• Serve as a technical subject matter expert within the Academy team, helping ensure that training content reflects current product capabilities, implementation practices, and industry use cases.
• Partner closely with Product Managers, Engineers, Professional Services, Solutions Architects, and other internal SMEs to understand product functionality, upcoming capabilities, and real-world implementation requirements.
• Identify knowledge and skills gaps across customers, partners, and internal teams and translate these gaps into actionable learning requirements.
• Contribute to the Academy curriculum roadmap by recommending new courses, learning paths, hands-on labs, and advanced technical training.
• Continuously validate and refresh existing content as Cognite products, technologies, and best practices evolve.

2. Training Content & Learning Experience Development

• Design and develop high-quality technical training for audiences ranging from beginners to experienced data engineers, data scientists, solution architects, and implementation professionals.
• Create a variety of learning assets, including:
  • Self-paced e-learning courses
  • Instructor-led training
  • Technical demonstrations
  • Hands-on exercises and labs
  • Assessments and quizzes
  • Workshops and bootcamps
  • Technical documentation and job aids
• Translate complex technical concepts into clear, structured, and learner-friendly content without compromising technical depth.
• Apply instructional design and adult learning principles to create learning experiences that are practical, engaging, and focused on measurable learning outcomes.
• Design hands-on exercises that allow learners to practice skills in realistic scenarios rather than simply consume information.
• Contribute to standardized Academy content development processes, templates, quality standards, and design systems.

3. Digital & Creative Content Development

• Use modern learning and content-authoring technologies to create engaging digital learning experiences.
• Develop video-based learning, demonstrations, animations, interactive activities, and other digital learning assets using tools such as Synthesia, Articulate Rise, and other Academy technologies.
• Experiment with AI-powered content development tools and emerging learning technologies to improve the speed, quality, and scalability of Academy content development.
• Work with the Academy team to continuously improve the learner experience across the LMS and other learning platforms.
• Ensure that digital learning content is technically accurate, visually engaging, accessible, and aligned with Academy standards.

4. Technical Training Delivery

• Deliver engaging instructor-led training to customers, partners, and internal employees through virtual and in-person formats.
• Facilitate training programs ranging from foundational courses such as CDF Fundamentals to advanced technical programs such as multi-day CDF Delivery Bootcamps.
• Adapt delivery style and depth based on the audience's technical background, role, industry, and learning objectives.
• Facilitate technical discussions, demonstrations, exercises, workshops, and troubleshooting sessions.
• Create a learning environment where participants feel comfortable asking questions and applying concepts hands-on.
• Collect and analyze learner feedback and use it to continuously improve course content and delivery.
• Travel internationally or within the region for customer, partner, and internal training events, expected to be approximately up to 25% of the time.

5. Customer & Partner Enablement

• Develop training that directly supports successful Cognite implementations and adoption.
• Understand the different technical personas within the Cognite ecosystem, including data engineers, data scientists, solution architects, developers, and other implementation professionals.
• Ensure that training prepares learners not only to understand Cognite products, but to apply them successfully in real-world industrial environments.
• Partner with Professional Services and Customer Success teams to identify recurring customer and partner capability gaps that can be addressed through scalable Academy programs.
• Contribute to certification and skills-based learning programs where appropriate.

6. Collaboration & Continuous Improvement

• Work collaboratively across Academy, Product, Engineering, Professional Services, Customer Success, and other functions to ensure alignment between product development and learning content.
• Actively participate in Academy content planning, reviews, and quality assurance activities.
• Bring feedback from customers and training participants back into the product and Academy organizations.
• Continuously evaluate what is working and identify opportunities to improve the effectiveness, scalability, and efficiency of Academy learning programs.
• Stay current with emerging technologies in AI, data engineering, DataOps, and industrial data platforms and assess their relevance to Cognite's learning portfolio.

The Impact you bring to Cognite

Technical Experience

• Bachelor's, Master's, or PhD in Computer Science, Data Science, Engineering, or a related technical discipline.
• 2+ years of professional experience in a technical role such as Data Engineer, Data Scientist, Software Engineer, Solutions Architect, or Technical Consultant.
• Strong hands-on experience with Python and SQL.
• Experience working with data platforms, DataOps technologies, cloud platforms, or industrial data environments.
• Experience with Cognite Data Fusion® is highly desirable. Experience with similar industrial data platforms or DataOps environments will also be considered.
• Experience with Microsoft Azure and Azure Active Directory.
• Strong understanding of data engineering, data modeling, APIs, and cloud-based data platforms.
• Ability and enthusiasm to quickly learn new technologies and become a credible technical SME.

Training & Communication Experience

• Experience delivering technical training, workshops, bootcamps, demonstrations, or technical presentations to professional audiences.
• Excellent verbal and written communication skills.
• Demonstrated ability to explain complex technical concepts clearly to audiences with different levels of technical expertise.
• Experience creating technical learning content, documentation, tutorials, labs, or other educational materials.
• Understanding of instructional design principles and adult learning methodologies.
• Experience with learning management systems and digital authoring tools is highly desirable.
• Familiarity with tools such as Skilljar, Articulate Rise, Articulate Storyline, Synthesia, or similar platforms is a plus.

Mindset & Personal Attributes

• Learner first: You care deeply about whether people can actually apply what they have learned.
• Technical curiosity: You enjoy understanding how technology works and are energized by learning new products and emerging technologies.
• Strong ownership: You take responsibility for the quality and outcomes of your work rather than simply completing assigned tasks.
• Clear communicator: You can move comfortably between deep technical discussions and explaining concepts to someone encountering them for the first time.
• Practical problem solver: You focus on real-world application and enjoy creating hands-on experiences that help people solve problems.
• Collaborative: You are comfortable working with SMEs and stakeholders across Product, Engineering, Professional Services, Customer Success, and Academy.
• Creative and adaptable: You are willing to experiment with new tools, AI technologies, and approaches to make learning faster, better, and more scalable.
• Customer obsessed: You understand that the ultimate measure of effective training is whether it helps customers and partners successfully use Cognite technology and realize value.

What Success Looks Like

In this role, success means that you:

• Become a trusted technical SME for key areas of the Cognite product portfolio.
• Consistently produce technically accurate, engaging, and scalable learning experiences.
• Help expand and improve the Academy's technical curriculum and learning paths.
• Deliver high-quality training that enables customers and partners to become productive faster.
• Create hands-on learning experiences that build practical implementation skills.
• Identify emerging capability gaps and proactively turn them into new learning solutions.
• Build strong relationships with Product, Professional Services, Engineering, and Customer Success teams.
• Continuously improve Academy content, learner experience, and training effectiveness.

Why Join Cognite Academy?

This is an opportunity to help shape how customers and partners around the world learn, adopt, and implement industrial AI and data technology.

You will work at the intersection of technology, education, customer success, and AI, while having significant ownership over the learning experiences that enable Cognite's global ecosystem.

If you are a technically strong professional who enjoys both building technology and teaching others how to use it, this role offers the opportunity to make a direct and measurable impact on Cognite's customers, partners, and growth.