Job Description:

Job Title: 2nd Shift Quality Control Inspector 

Reports to: Manager, Quality

Work Model: Full-time, On-site – No Travel Required

Schedule: Monday – Thursday, 3:00 pm - 1:00 am

Company & Benefit Information

At Crystal Group, we do hard things – designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.

Crystal Group offers a comprehensive benefits package including:

• Medical/dental/vision insurance
• Paid time off
• Tuition reimbursement
• Wellness programs
• Participation in our Employee Stock Ownership Plan (ESOP)
• On-Site Gym

Job Summary

This position will perform key quality management system activities associate with product inspections, including receipt inspection, in process inspection, component inspection (e.g., wire harness), and final inspection. The role includes supporting the nonconforming material process and the Material Review Board (MRB). Additionally, the inspector will promote awareness of quality standards in the areas they support.

Essential Functions

• Inspect and test incoming shipments for damages or defects according to industry standards and vendor/supplier defined expectations.  Work with multiple departments during the inspection process and assist with coordinating repairs or returns with suppliers
• Read and interpret engineering drawings and work instructions to verify the correct part is received
• Document and respond to formal Preventive and Corrective Actions when a process or product is found to be non-conforming.  Monitor and assist Quality with defective part segregation and storage until the part can be returned to supplier
• Communicate and provide feedback to suppliers regarding defects and working to resolve with RMAs.  Communicate with the Crystal team to provide status updates on parts, defects found and next steps to resolve to maintain production timelines
• Assist with scrap, repair and rework diagnosis and next steps
• Review and monitor issues recorded and corrective actions in Issue Tracker.  Escalate issues to Quality when appropriate
• Support Supplier FAI process by reviewing Supplier FAI documentation for accuracy against the drawing
• Maintain department database, prepare routine reports, and file shipping/receiving records.  Assist Quality with supplier database, assessments/records etc.
• Identify and act upon continuous improvement activities within the department
• Inspect and test final products for damages or defects according to drawing requirements, procedures, and industry standards
• Inspect and test wire harness and subassemblies for damages or defects according to drawing requirements, procedures, and industry standards
• Promote safety awareness and ensures compliance of safety practices within department including ESD and ISO procedures
• Perform other duties and responsibilities as needed

Knowledge, Skills and Abilities

• Familiarity with AS9100D, ISO9001:2008, AS9102, and SPC a plus
• Familiar with Microsoft Office tools including Outlook, Word, Excel, and web applications
• Must be able to use scope, calipers, multimeter, and various test equipment
• Take, edit, and catalog photos
• Basic computer skills, including learning ERP software program
• Certify and maintain certification for IPC-610, IPC-620, J-STD

Required Qualification

• Must be a US Person (US Citizen, person granted US Permanent Resident Card or any individual who is granted status as a "protected person”)
• Associates degree or 5 years’ experience in a quality inspection role in lieu of degree

Preferred Qualification

• Five or more years of experience in the field of electronics

Working Conditions

Work is primarily performed in an office environment. Occasional exposure to manufacturing floor and testing environments. May require lifting to 40 lbs, standing for extended periods during product testing, and occasional travel (up to 10%).

EEO Statement

Crystal Group, Inc, maintains a program of equal employment opportunity designed to ensure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without regard to race, religion, color, creed, national origin, disability, age, sex, genetic information, military status, or any other classification protected by federal, state, or local laws.

Offer Contingency

All job offers are contingent on the applicant successfully completing the background check and drug screen.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary. Employment with Crystal Group remains at-will.

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