Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a System Analyst to join our team and provide exceptional customer support.

The role requires on-site work at the client’s office in Almaty, Kazakhstan.

Responsibilities

• Gather and analyze requirements for payment processes, translating business needs into detailed system specifications
• Document functional and non-functional requirements
• Prepare integration specifications describing interactions between the payment platform and internal and external systems
• Develop and maintain REST API specifications, including JSON request and response structures
• Define payment transaction statuses, state transitions, and successful and failed processing scenarios
• Document requirements for idempotency, retries, and transaction reprocessing
• Model processes and system interactions using UML and BPMN
• Use SQL to analyze and validate data
• Investigate integration issues and incidents alongside technical teams
• Analyze existing functionality and identify required changes
• Break down requirements into development tasks and define acceptance criteria
• Collaborate with architects, developers, and QA engineers throughout delivery
• Participate in the acceptance of implemented functionality and verify compliance with requirements

Requirements

• Hands-on experience as a System Analyst working with payment systems
• Understanding of payment processing workflows and the payment transaction lifecycle
• Experience documenting business, system, functional, and non-functional requirements
• Experience preparing detailed integration specifications
• Practical experience with REST APIs, JSON, and SQL
• Knowledge of UML and BPMN for process and interaction modeling
• Understanding of transaction statuses, state transitions, idempotency, retries, and reprocessing
• Understanding of synchronous and asynchronous integration scenarios
• Ability to prepare requirements detailed enough for development and testing
• Experience collaborating with developers, QA engineers, and architects
• English level: A2+
• Availability to work on-site at the client’s office in Almaty

Nice to have

• Direct experience with Compass Payment