About this Technical Writer III role at Generac
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
Primary Purpose
Responsible for creating, developing, writing, editing, and publishing technical documentation for associated products or processes while ensuring that project deadlines are met. Participate in design process with engineers and service to create the technical documentation from the customer perspective. Create or change the Style Sheets for technical document types. Provide mentorship and training to the technical writer I & II levels.
Major Responsibilities
Research, write and edit technical documentation such as owner’s manuals, installation manuals, service manuals, and bulletins for all product lines.
Develop and publish technical and parts manuals in a timely and accurate manner.
Develop deadline-driven documentation that meets style guide requirements and user expectations.
Provide peer support with Arbortext style sheets changes.
Meet with cross-functional team members to gather product information and translate it into accessible, user-friendly documentation.
Gather information from other company publications to edit current publications.
Provide mentorship and assistance troubleshooting issues for Technical Writer I & II levels.
Create or change the Arbortext Style Sheets.
Work as a key part of corporate New Product Introduction team to ensure all relevant technical publications are available for the product at launch.
Minimum Job Requirements
Education
Bachelor’s Degree in Technical Communications or related field or equivalent experience
Certification / License
Work Experience
5 years technical writing or related experience
3 years of working with industrial or similar products
Previous experience using Arbortext Styler
Knowledge / Skills / Abilities
Strong attention to detail
Ability to effectively communicate with all internal and external stakeholders
Knowledge of XML coding
Strong knowledge of Arbortext, Adobe Suite, Framemaker, and related programs
Strong writing, editing, communication, and organizational skills
Advanced mechanical and electrical aptitude
Physical Requirements and Working Conditions
PHYSICAL DEMANDS:
Office Environment (Includes field sales):
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.
