About this Technical Writer II role at Generac
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Technical Writer II is responsible for creating, developing, writing, editing, and publishing technical documentation for the communication of subject matter while ensuring that project deadlines are met. This position will provide mentorship and training to the Technical Writer I.
Responsibilities:
Research, write and edit technical documentation such as owner’s manuals, installation manuals, service manuals, and bulletins for all product lines.
Develop and publish technical and parts manuals in a timely and accurate manner.
Develop deadline-driven documentation that meets style guide requirements and user expectations.
Research, write and edit technical documentation such as owner’s manuals, installation manuals, service manuals, and bulletins for all product lines.
Develop and publish technical and parts manuals in a timely and accurate manner.
Develop deadline-driven documentation that meets style guide requirements and user expectations.
Meet with cross-functional team members to gather product information and translate it into accessible, user-friendly documentation.
Gather information from other company publications to edit current publications.
Provide mentorship to Technical Writer I level
Provide assistance and troubleshoot issues for level I writers
Work as a key part of corporate New Product Introduction team to ensure all relevant technical publications are available for the product at launch.
Other Duties as assigned and the following:
Develop and publish to Generac.com all data to support the customer experience.
Minimum Job Requirements:
Education
Associates degree in Technical Communications or related field or equivalent experience
Work Experience
3 years technical writing experience
Knowledge / Skills / Abilities
Strong attention to detail
Ability to effectively communicate with all internal and external stakeholders
Knowledge of XML coding
Strong knowledge of Arbortext, Adobe Suite, Framemaker, and related programs
Strong writing, editing, communication, and organizational skills
Advanced mechanical and electrical aptitude
Preferred Job Requirements:
Bachelor's degree
Preferred Work Experience:
Experience using SAP or equivalent ERP
