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About this Technical Writer role at ReversingLabs

ReversingLabs · Onsite · Zagreb, Grad Zagreb, Croatia

At ReversingLabs, we are providing the world’s largest threat intelligence repository to protect software development and power advanced security solutions, keeping the most advanced cybersecurity organizations and Fortune 500 enterprises informed and ahead of the threats. Our software supply chain security and threat intelligence solutions have become essential to advancing enterprise cybersecurity maturity globally. Notable breaches such as SolarWinds, CircleCI and 3CX, and attacks on the open source communities such as Shai-Hulud worm, have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical area of risk.

Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate and respond. We are seeking extraordinary talent for this game changing opportunity to help forge this transformational journey at ReversingLabs.

ReversingLabs is seeking a skilled Technical Writer to join our team. You'll be responsible for creating and maintaining documentation for Spectra Assure, our SaaS solution that protects all code from threats and unverified third-party libraries before it’s shipped or deployed. Strong English skills are a must for this position, and technical skills are required to use git, Confluence, Google Suite, and markup files since we operate using the docs-as-code methodology. 

What You'll Do:

  • Create and maintain technical content covering user guides, workflows, conceptual documentation, and reference materials for security professionals 
  • Collaborate with development teams to document new features and product releases
  • Document REST APIs, including authentication flows, request/response formats, and integration patterns
  • Maintain our Docusaurus-based documentation site, ensuring clear information architecture and excellent user experience

Requirements

  • Proven technical writing experience, ideally in cybersecurity, developer tools, or enterprise software
  • Familiarity with the docs-as-code approach to documentation
  • Working knowledge of Docusaurus (or similar static site generators)
  • Proficiency with version control (git) workflows including branching, merging, and pull requests
  • Basic understanding of REST APIs, including HTTP methods, authentication, request/response structures, and common API patterns
  • Ability to understand and explain technical concepts for both developer and end-user audiences
  • Strong sense of ownership, attention to detail, and ability to work independently
  • AI-friendly mindset: you embrace AI and emerging technologies as part of your work, using them to improve efficiency, solve problems, and deliver better results

Advantages:

  • Experience documenting cybersecurity products or concepts
  • Familiarity with OpenAPI/Swagger specifications
  • Experience with Python or other scripting languages
  • Understanding of containerization (Docker/Kubernetes) and cloud deployments

Benefits

  • On-site, hybrid, and remote work as options (paid accommodation and transportation to Zagreb during onboarding for remote employees), and flexible working hours
  • Generous compensation and a bonus system based on annual performance
  • Hefty personal education budget and the possibility of attending leading conferences and seminars in the field
  • Permanent contract with a fast-growing global company with Fortune 500 and government agencies as clients
  • Opportunity to work on innovative solutions in malware analysis and software supply chain security, crafted in our very own Croatian R&D center

  • Great career advancement opportunities – clear goals and internal promotions
  • Company library and the possibility of ordering books of choice via Amazon
  • Employee referral bonus program: EUR 1,060 net for junior positions, EUR 2,123 net for mid to senior positions, and EUR 2,654 net for principal/managerial positions
  • Multisport card, annual health checkup, newborn child allowance, rent-cost, and 3rd pillar pension benefits
  • Wellness Weekends – quarterly, company-wide three-day weekend, starting with a company paid Friday off for all employees
  • Fully covered car garage in Radnička cesta for all employees
    #LI-MV1

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About ReversingLabs

ReversingLabs was founded in 2009 with the mission of offering organizations the ultimate in threat detection solutions. In 2017, we were honored to receive the JPMorgan Chase Hall of Innovation Award for our truly unique, automated, and scalable static file analysis, malware classification and malware hunting technologies. Our pioneering technologies, exceptional products, and successful customer deployments also drove a $25 million investment in ReversingLabs, backed by some of the savviest investors in the world. With our center of development excellence located in Zagreb, and offices in the United States and Switzerland, ReversingLabs is poised to achieve rapid growth and deliver groundbreaking innovation in 2019.

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