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About this SPL Operation Assistant role at UPS

UPS · Onsite · KR - SEOUL GANGBUK WAREHOUSE (KRMAL)

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

  • 이 역할의 목적은 고객의 다양한 요구를 충족시키면서 계약 물류 운영을 효율적이고 효과적으로 이끄는 것입니다.
  • 팀 운영에 적극적 기여 및 청결한 환경 유지에 헌신해야 합니다.
  • 고객의 요청에 대한 응답, 고객 문제를 해결 및 조사와 보고서를 작성하는 능력과 더불어 새로운 고객 기회 창출 기여 역시 중요한 요소입니다.
  • 업무 진행에 있어 꼼꼼하고 효과적으로 소통할 수 있어야 하며, 이 직무의 요구사항을 충족하기 위한 계획 및 조직 능력을 갖추어야 합니다.

Responsibilities

  • SOP/WI에 따라 입고/출고/재고 관리 등 고객의 요구되는 전반의 물류 운행을 수행.
  • 배정된 물류 업무 운영 수행.
  • 고객과 원할한 소통 & 고객 문의 사항 대응.
  • 업무 관련 KPI 준수
  • 복잡한 문제/문의/이슈 사항에 대한 적시 보고.
  • 내외부 QMS, 규칙 및 규정을 준수 및 이행.
  • 각 종 내외부 운영 관리 심사 준비/지원 대응.
  • 현장 인력의 원할한 업무 수행을 위한 지원.
  • 센터 운영에 필요한 동반 업무 수행.
  • 주요 성과, 업무 진행 현황 업데아트. 
  • 안전하고 깨끗한 사업장 유지.
  • 업무 프로세스 개선 발견 및 대안 발굴 기여.
  • 빌링/결제 연계 문서 등 업무 준비 및 지원.
  • Call-Out 업무 수행.

 

자격요건

  • 학사 학위
  • 물류 관련 업무에 대한 관심과 이해가 높으신 분
  • 원할한 켜뮤니케이션 능력
  • IT Skills에 대한 이해와 경험 :  MS Office, SAP, WMS, AI tool 활용 능력 외
  • 영어 사용 능력

 

우대 사항

  • 영어 비즈니스 업무 경험
  • 출근지와 가까운 거주지
  • 지게차 면허증
  • 물류 관련 자격증

근무시간/장소

  • 월요일-금요일(09:00~18:00/ 점심 시간: 12:00 – 13:00)
  • 서울 중구 만리동 1가


Employee Type:
 

Permanent


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About UPS

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

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