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About this Specialist role at AIA

AIA · Onsite · CN-M Plaza

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

To independently support due diligence, AML screening and governance review activities while ensuring service quality, compliance and operational efficiency.

Roles and Responsibilities


  • Assist the development and implementation of quality assurance programs to ensure operations and services are up-to-standard· 
  • Conduct due diligence, AML screening and governance review activities in accordance with internal policies and regulatory requirements.·
  • Review screening results, supporting documents and operational records to ensure completeness, accuracy and compliance.
  • Support operational activities relating to due diligence, AML screening and governance review activities across assigned functions.
  • Investigate operational discrepancies and resolve routine issues within established guidelines.
  • Support audit, compliance and regulatory review requests by providing operational information and documentation.
  • Provide on-the-job coaching, training and guidance to junior and new staff to ensure consistency in service quality and operational standards.
  • Facilitate regular knowledge-sharing sessions and team briefings to promote awareness of procedural updates, compliance requirements and best practices.  
  • Handle operational issues promptly and professionally, and communicate progress and outcomes in a proactive manner.
  • Maintain positive and effective working relationships with internal and external stakeholders to support business objectives and service excellence.

Minimum Job Requirements:

  • College graduate .
  • 2–3 years of experience in financial services, audit, compliance, governance, due diligence, AML screening, or related operational functions.
  • Experience in broker onboarding, registration, contracting, governance administration, or related operations is an advantage.
  • Good command of written and spoken English and Chinese.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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About AIA

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you t

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