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About this Sales Support Specialist role at ABB

ABB · Onsite · Taipei City, Taipei City, Taiwan

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Local Division Manager

__

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: onsite


This role is contributing to the Electrification Service in Taiwan.

You will be mainly accountable for:

  • Offering technical and commercial proposal and solutions on inquiries from Sales team/customers/channels about ABB products/systems/applications on a timely manner.
  • Performing analytic and diagnostic studies to determine the optimal technical and commercial solution to meet customer needs and budget.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
  • Supporting Sales team in navigating and executing internal and external processes.



Qualifications for the role

  • You are highly skilled in CRM systems (e.g., Salesforce, SAP) and the industrial electrification & power services market.
  • You have 3–5 years of experience in sales support, commercial operations, or order management (working as a Sales Support Specialist / Commercial Operations Coordinator with electrical infrastructure, low/medium voltage products, or service agreements).
  • You are passionate about operational efficiency, cross-functional coordination, and proactive problem-solving.
  • Proven experience of a Bachelor’s degree in Electrical Engineering, Business Administration, Supply Chain Management, or a related field.
  • You are at ease communicating in fluent Chinese and Business English (both written and spoken).

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to

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