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About this Commercial Operations Manager role at ABB

ABB · Onsite · Petaling Jaya, Malaysia

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Sales Support Manager

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Your role and responsibilities


As a Commercial Operations Manager, you will be responsible for overseeing the development of competitive, high-quality techno-commercial proposals, ensuring each bid reflects the optimal solution, accurate costing, and alignment with both customer requirements and business objectives. Reporting to the Commercial Operations Director, this role acts as the custodian of the bid process, ensuring cross-functional collaboration across Sales, Engineering, Finance, Legal, Project Execution, and Product Management to deliver compliant, timely, and profitable offers.


The Work Model for this role is: #LI-Hybrid


  • Managing end-to-end bid strategy, defining the optimal technical solution, and commercial positioning for each opportunity.
  • Overseeing all technical, financial, and project-related inputs, including cost models, cash-flow considerations, margin analysis, engineering/commissioning estimates, and resource planning.
  • Coordinating cross-functional contributions from Sales, Engineering, SCM, Finance, Legal, and Project Execution to ensure aligned, timely, and high-quality proposal deliverables.
  • Ensuring full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
  • Conducting customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
  • Monitoring and reporting bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
  • Identifying and mitigating commercial, technical, and contractual risks, supporting the formal Risk Review process and ensuring alignment with company policies.


Qualifications for the role:


  • Bachelor’s degree in Engineering, Finance, or another related discipline
  • Around10 years’ experience in commercial operations, project management, or proposal development within industrial automation, energy, or engineering services.
  • Proficient understanding of industrial automation and control systems, with the ability to interpret technical specifications.
  • Skilled in financial modeling, cost estimation, and margin analysis.
  • Familiarity with contract terms, risk reviews, and compliance requirements.
  • Skilled in communication, presentation, and stakeholder management skills.
  • Experienced methodological approach, attention to detail, and ability to manage multiple bids under tight deadlines.


More about us


The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of specialized knowledge delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.


#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to

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