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About this Residential Program Manager - ACCS role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Arlington

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an experienced Program Manager for the day to day operations of a residential program for adults with mental illness.  Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness.  As a valued member of a multidisciplinary team, the Program Manager is responsible for overseeing the day to day operations of the program, supervising program staff to ensure the delivery of high quality support and service. The ideal candidate must possess a strong commitment to mental health recovery as well as strong communication, organizational and managerial skills. 

Responsibilities:

  • Manage and oversee the day-to-day operations and overall service delivery for residential program  
  • Coordinate and direct case management services for clients, ensuring their needs are met effectively
  • Foster a culture of hope, recovery, and resilience within the program by emphasizing each person’s strength
  • Hire, train and supervise program staff utilizing a coaching and team building environment
  • Facilitate communication within the team and with external supports, including medical services, psychiatric services, care coordination entities, family members, and other involved providers 

Qualifications:

  • Bachelor’s degree in Psychology, Social Work, or related field
  • Experience working with adults with mental illness
  • Valid Massachusetts drivers license 

Schedule: Monday-Friday, 8am-4pm

Annual Salary
$60,000—$70,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Apply to Eliot Community Human Services

How this Program Manager salary compares

This role pays $65,000/yr — below the typical range for Program Manager roles.

$126,175 median $163,338 $216,500

Typical range $148,500–$189,650/yr, from 31 comparable Program Manager listings on JobsRadar (pay annualized to USD). See Program Manager salary insights →

About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

See all jobs at Eliot Community Human Services →

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