Procurement Supervisor

Role: Full-time, on-site Mon-Thu (Fridays remote)

Location: Etobicoke, Ontario (Airport area)

Comp: $85-$110k base + bonus + benefits

About Us

A profitable, privately owned, growing B2B company in the industrial space. Proudly Canadian and entrepreneurial, serving business customers across North America.

With under 100 employees and a procurement team that's adding headcount, we're scaling while keeping a practical, no-politics, get-it-done culture.

How We Work

Every customer order here depends on procurement getting it right. When a supplier date slips, a quote stalls, or a cost is wrong in the ERP, the customer feels it first, and this team is the one that catches it.

This role reports to the CFO and leads the Procurement Operations team (a team growing to five that you'll help hire, train, and develop). You'll work closely with our Head of Product Strategy (who sets supplier, pricing, and inventory strategy), and with Sales, Customer Service, Operations, and Finance.

Here's what the role covers:

• Team Leadership: Run the team day to day, from priorities and coverage to coaching, performance reviews, and hiring

• Order Execution: Oversee the PO-to-receipt cycle in Epicor Prophet 21, e.g. chasing unconfirmed dates and expediting late orders

• Quote Desk: Turn around Sales and Customer Service quote requests, e.g. landed cost, lead time, and MOQ from approved suppliers

• Inventory: Replenish within the plan set by Product Strategy, e.g. flagging a likely stockout or slow-moving stock

• Logistics and Exceptions: Coordinate inbound freight and clear mismatches, e.g. an invoice that doesn't match the bill of lading

• Supplier Performance: Manage returns and credits and track results, e.g. fill rate and on-time delivery for supplier reviews

• Product Data: Keep item, supplier, and cost records accurate, e.g. enforcing item-creation standards in the ERP

About You

You're a procurement leader who has done the buyer's job for years and now gets results through a team. You set the team's daily priorities, keep the exception list moving, and step in before an order slips, then coach people to handle it themselves next time. You measure the team on quote turnaround, on-time delivery, and data accuracy, not on how busy everyone looks.

You give direct feedback, hold regular one-on-ones, and bring new buyers up to speed quickly. You write the procedure once so it doesn't live in one person's head, and you fix the root cause when the same problem shows up twice. You know when to make the call and when to escalate.

You Bring:

• Experience supervising a team of buyers or procurement coordinators: setting daily priorities, balancing workload, and holding people to service standards such as quote turnaround and on-time delivery

• Experience developing people: hiring and onboarding junior buyers, one-on-one coaching, regular performance reviews, and addressing performance issues early

• Managed a procurement spend of $30 plus million in the past

• Experience building team coverage: cross-training, backup plans for vacations and absences, and documented procedures so no task depends on one person

• Experience running team KPIs: weekly reviews of open POs, quote turnaround, and exceptions, with Excel reporting (XLOOKUP, pivot tables) shared up to leadership

• Strong command of the purchase order cycle in an ERP: PO entry, blanket orders and releases, supplier confirmations, expediting, receipts, back orders, and returns (Epicor Prophet 21 preferred; Microsoft Dynamics, SAP, or similar welcome)

• Experience running a quote process for Sales or Customer Service: collecting competitive quotes from approved suppliers and returning landed cost, lead time, MOQ, tooling, and freight on a set turnaround

• Hands-on replenishment planning: reorder points, min/max and safety stock from usage and lead times, and flagging stockout risk, excess, and slow-moving inventory

• Experience with inbound logistics and transaction exceptions: LTL, FTL, and courier bookings, cross-border pickups, three-way match, packing slip and bill of lading discrepancies, returns to vendor, and credit memos

• Experience owning item and vendor master data and supplier performance: item creation standards, supplier part numbers, cost updates, data audits, and fill rate, on-time delivery, and defect tracking

Qualifications:

• 3+ years supervising and leading a team of 5+ headcount

• 6+ years as an IC in purchasing, procurement, or supply chain roles

• Experience rolling out a new procedure, control, or system change and getting a team to follow it consistently, using root-cause analysis to fix recurring problems

• Experience managing technical product documents between customers and suppliers, such as specifications, drawings, artwork files, and certificates

• Post-secondary education in supply chain, business, or operations, or equivalent experience

• Clear, direct communication with suppliers, carriers, and internal teams, including escalating supply and staffing issues to leadership early

Bonus Points:

• Experience in industrial distribution, manufacturing, or packaging environments

• Import purchasing experience: customs brokers, commercial invoices, and CUSMA certificates of origin

• Experience with ERP planning tools (MRP, or Prophet 21 replenishment and purchasing requirements tools)

• Experience automating a procurement report or workflow (AI tools a plus)

• Supply chain certification (such as SCMP, CPIM, or CSCP), or working toward one

Perks:

• This role includes Health and Dental benefits + an Annual Bonus Plan

Equal opportunity employer. This posting is for an existing vacancy, and interviewed candidates will hear back within 45 days.