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About this Executive Assistant (NZ Experience) role at D2B

D2B · Remote · Metro Manila, Philippines

Position: Executive Assistant

Salary: PHP 75,000 - 100,000

Working Hours & Conditions: Aligned with NZ hours; full-time (remote)



OVERVIEW:

This is a high-agency Executive Assistant to provide direct support to the client across a growing property services group. The role is designed to create structure, reduce bottlenecks, and help evolve a fast-growing, founder-led business into a more organised, scalable operation.

This person will act as the client’s operational right hand — bringing order to inboxes, calendars, follow-ups, reporting, and meetings — while also providing broader administrative and digital support across the business.


RESPONSIBILITIES:

  • Executive Support
    • Manage the client's inbox — triage, filing, prioritization, and draft replies
    • Create structure in the client's calendar: time blocking, meeting coordination, scheduling discipline
    • Help plan the client's day and week so priorities are proactively managed, not reactively handled
    • Ensure important tasks, commitments, and follow-ups are captured and progressed
    • Assist with travel, bookings, and general executive administration as required
  • Task Sweeping and Follow-Through
    • Own open items the client initiates and drive them through to completion
    • Pick up tasks after meetings or conversations and convert them into actions
    • Chase internal inputs required to progress or complete work
    • Prepare documents, letters, and reports using business data and internal systems
    • Reduce multi-step, fragmented workflows by helping drive one-touch completion where possible
  • Meeting and Leadership Support
    • Coordinate recurring one-on-ones and leadership meetings
    • Prepare agendas, templates, and discussion prompts in advance
    • Capture meeting outputs, minutes, and action items
    • Track ownership and progress of agreed actions
    • Help establish a more disciplined meeting rhythm across the leadership team
  • Administrative and Operational Support
    • Produce standardized letters and business documentation
    • Pull reports from internal systems and prepare them in a usable format
    • Support ad hoc business administration: team coordination, internal documents, project assistance
    • Assist with client reporting and formatting of recurring outputs
    • Help improve consistency and structure in internal processes
  • Digital and Light Marketing Support
    • Update website content in Squarespace
    • Assist with LinkedIn post drafting and scheduling
    • Help prepare proposals, property management agreements, and presentation materials
    • Use AI tools to improve speed and quality of output where appropriate

Requirements

QUALIFICATIONS:

  • Essential
    • Proven experience as an Executive Assistant, Operations Coordinator, Senior Administrator, or similar
    • Strong inbox and calendar management capability
    • Excellent written communication and document preparation skills
    • Strong follow-up discipline and task management ability
    • Experience working with senior leaders or founders
    • High proficiency in: Microsoft Outlook, SharePoint, Microsoft 365, Xero, and general business reporting/admin systems
    • Excellent spoken and written English — the role involves regular verbal communication, voice notes, and real-time interaction with the client
    • Strong presentation formatting and templating skills — able to produce polished, consistent documents, reports, and slide decks
  • Preferred
    • Experience with MyHR and/or property management systems such as OPM
    • Familiarity with Squarespace and LinkedIn
    • Background in a property, facilities, or service-based business
    • Strong AI literacy — comfortable using tools such as ChatGPT to improve workflows

WHAT SUCCESS LOOKS LIKE:

  • The client's inbox is organized and under control
  • His calendar has structure and protected focus time
  • Meetings produce clear outputs and defined follow-up
  • Administrative work is completed faster and with less friction
  • Business tasks are consistently progressed without the client driving every detail
  • The role creates enough leverage that the client can focus on leadership, growth, and higher-value decisions

WORKING STYLE:

  • Likes bringing structure to messy, fast-moving environments
  • Has initiative and the backbone to follow through without prompting
  • Can work across executive support, administration, and project coordination simultaneously
  • Enjoys being a force multiplier for a busy business owner
  • Is comfortable improving systems while also handling day-to-day execution
  • Is open to taking on similar admin and operational support tasks across the wider business over time, as the role evolves
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