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About this Employee Relations Specialist (Philippines) role at Cloud Accountant Staffing

Cloud Accountant Staffing · Remote · Philippines

Employee Relations Specialist (Philippines)
Compensation: $1,200-$1,500
Shift: 9 AM - 5 PM EST

Role summary
We’re looking for an Employee Relations Specialist to manage disciplinary cases, enforce company policies, and keep our employee relations practices compliant with Philippine labor law.

Key responsibilities

  • Investigate employee complaints, incidents, and policy violations

  • Draft and issue Notices to Explain (NTE), conduct administrative hearings, and prepare Notices of Decision following the twin-notice rule and due process

  • Implement, communicate, and enforce company policies and the code of conduct

  • Review and update the employee handbook and HR policies in line with the Labor Code and DOLE issuances

  • Advise managers on disciplinary actions, performance concerns, and proper documentation

  • Maintain complete and confidential case records

  • Support SEnA/NLRC matters and coordinate with legal counsel when needed

  • Assist with offboarding and clearance for separations arising from disciplinary cases

  • Assist employees with SSS, PhilHealth, and Pag-IBIG benefit claims and loan applications, coordinating with payroll as needed

Qualifications

  • 3-5 years of HR experience with a strong focus on employee relations and disciplinary management

  • Solid working knowledge of the Philippine Labor Code, DOLE regulations, and due process requirements

  • Proven experience drafting NTEs, hearing minutes, and Notices of Decision

  • Fair, discreet, and confident handling sensitive conversations

  • Excellent written and verbal communication skills in English and Filipino

  • Bachelor’s degree in Psychology, HR Management, Business, or a related field

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