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About this Credit Risk Manager role at Commonwealth Bank of Australia

Commonwealth Bank of Australia · Onsite · VIC CBD Melbourne Area
Credit Risk Manager
12-Month Secondment Opportunity
See yourself in our team
Unloan is CommBank's digital home lending business, combining the strength and scale of Australia's largest bank with a simple, technology-led lending experience.
The Unloan Risk team plays a critical role in supporting safe and sustainable growth by ensuring strong credit and financial risk outcomes for our customers and our business. As a Credit Risk Manager, you'll join a small, high-performing team responsible for credit risk governance, responsible lending, policy development and operational risk management. You'll work closely with stakeholders across lending, product and operations to shape policy, improve processes and support key business initiatives.
This role can be based anywhere in Australia, with team members currently located across Melbourne, Sydney and Queensland.
Why join us?
This is an outstanding opportunity to broaden your experience beyond traditional lending or credit assessment and gain exposure to policy development, governance, operational risk, reporting and strategic change.
Working within a small, highly collaborative team means you'll have genuine influence, visibility and the opportunity to contribute across a diverse range of initiatives. You'll be trusted to bring ideas, challenge existing thinking and help improve how Unloan delivers safe and innovative lending solutions.
Whether you're already in a Credit Risk role or looking to take the next step from a senior lending or credit position, you'll gain valuable exposure and development in a fast-moving digital business backed by CommBank.
Do work that matters
Help shape the future of digital home lending by influencing the credit policies, controls and frameworks that support one of CommBank's most innovative lending businesses.
Reporting to the Senior Manager Risk & Controls, you'll play a key role in ensuring Unloan continues to deliver strong customer and financial outcomes while maintaining an effective credit risk framework. You'll partner with stakeholders across the business to balance growth, customer experience and risk outcomes in a rapidly evolving digital environment.
Key responsibilities include:
  • Reviewing, developing and enhancing credit policies, lender guides and standard operating procedures.
  • Identifying policy gaps, opportunities for improvement and recommending practical solutions.
  • Acting as a subject matter expert on credit policy, responsible lending and lending operations.
  • Partnering with stakeholders across product, lending and operational teams to support initiatives and manage risk effectively.
  • Supporting the review and maintenance of lender-facing and customer-facing collateral.
  • Contributing to risk reporting, portfolio insights and monthly performance reporting.
  • Driving continuous improvement across processes, controls and governance frameworks.
  • Supporting the delivery of safe customer and financial outcomes through strong credit risk management.
We're interested in hearing from people who have
  • Experience in home lending, credit risk, credit assessment or credit policy environments.
  • A strong understanding of home loan products, credit policies, income assessment methodologies and lending documentation requirements.
  • Knowledge of responsible lending obligations and the broader regulatory environment.
  • Experience developing, reviewing or implementing policies, procedures or operational documentation.
  • Strong stakeholder management skills and the ability to influence a range of audiences.
  • Analytical and problem-solving capabilities, with experience interpreting data and identifying opportunities for improvement.
  • Excellent communication skills and the ability to translate complex requirements into practical business outcomes.
  • Strong attention to detail and confidence working with reporting and Excel-based analysis.
Candidates currently working as Credit Risk Managers, Senior Credit Analysts, Senior Credit Assessors or experienced lending specialists with policy exposure are encouraged to apply.
Working with us
At CommBank, we're committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.
We support flexible ways of working and encourage applications from people with diverse backgrounds, experiences and perspectives. Together, we're building a workplace where everybody can thrive and contribute to creating better outcomes for our customers.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 14/10/2026
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About Commonwealth Bank of Australia

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

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