Frontier Economics is an economics consultancy that tackles the big questions facing governments, businesses and society. We help our clients to analyse and understand their markets and to formulate strategies based on sound economics. The methods and models we use are often complex, but our advice is always succinct, clear and honest. 

The company has grown rapidly since it was founded over 25 years ago and currently has around 500 staff working across nine European offices (Amsterdam, Berlin, Brussels, Cologne, Dublin, London, Madrid, Paris and Prague). The company is employee-owned and has a strong culture of openness and employee engagement.

The Role

This is a part-time role, anticipated at 60–80% of full-time hours and spread across five days on site in our London office to provide consistent support throughout the working week. There is some flexibility around the precise daily working pattern.

We are seeking a motivated Workplace Assistant to join our team in London with a focus on workplace operations and front of house support. The successful candidate will help to ensure a consistently high standard of service across the day-to-day running of the office and reception services.

We are looking for someone with a proactive and flexible attitude, excellent attention to detail, strong organisational skills, the ability to multi-task and a genuine team spirit. You need to feel comfortable dealing with people at all levels and enjoy collaborating with a team of colleagues to help us creating and maintaining a secure, safe and comfortable working environment.

Job Description

The Workplace Assistant will be part of our Facilities Team, managed by the Facilities Manager. This is a hands-on role, and you are expected to support the Facilities Manager in the day-to-day running of the office and delivery of workplace services. There will also be tasks that contain some manual work and lifting so please ensure that you are comfortable with that.

The key areas of responsibility are:

Workplace Operations

• Carry out daily workplace checks and report or resolve issues where appropriate.

• Undertake regular practical workplace tasks, including moving and setting up furniture, equipment and office supplies, and assisting with office moves and room reconfigurations.

• Ensure meeting rooms, collaboration spaces and breakout areas remain fully operational and presentable

• Check workplace supplies and replenish stock

• Assist with contractor visits and liaise with building management where required

• Raise and track facilities helpdesk requests

• Assist with office recycling and sustainability initiatives

• Help maintain storage areas and stationery rooms

• Assist with office inventories and asset tracking

• Undertake Fire Warden and/or First Aider training and provide support in these roles where required

Reception & Administration support

• Welcome visitors and provide reception cover during holidays, sickness and other periods of absence.

• Answer and transfer incoming telephone calls where required.

• Deal with incoming and outgoing mail, courier and deliveries.

• Book and prepare meeting rooms.

• Support our conferences, seminars, events and away days.

Essential Requirements

• Experience within customer service, hospitality, office administration or a similar support role would be advantageous.

• Comfortable undertaking regular practical and manual handling tasks associated with the role, including moving furniture, equipment and office supplies.

• Friendly, approachable and professional manner.

• Excellent organisational skills and attention to detail.

• A proactive attitude and willingness to get involved in a wide variety of tasks.

• Strong communication skills and confidence dealing with colleagues, clients and visitors.

• Comfortable using Microsoft Office applications.

• Reliable, flexible and able to work effectively as part of a team.

At Frontier Economics, we are entirely employee-owned, meaning every team member has a voice in shaping the company’s future. Our collaborative culture encourages innovation, open dialogue, and shared success. Our stimulating and thought-provoking projects are complemented by a supportive and dynamic work environment, designed to help you thrive and grow. We also offer:

• Holiday Entitlement: 28 days of annual leave, plus public holidays, with the option to purchase up to 10 additional days of holiday per year.

• Parental Pay: Enhanced pay of 26 weeks full pay for primary carers and 10 weeks full pay for partners.

• Learning & Development: Extensive L&D opportunities, including Career Development Reviews with support from a dedicated Mentor.

• Private Health Insurance: Bupa health insurance with optional family coverage (taxes paid by the employees and add on for partners & children at an additional cost). Additional cover (e.g., optical, dental) can be added at the employee's expense.

• Employee Assistance Programme (EAP) – Free, confidential support for work-life balance, health, family issues, or job-related challenges, available for you and your immediate family members.

• Income Protection Insurance – All employees are covered by Frontier’s Group Income Protection Scheme for long-term illness or disability.

• Life Insurance – Company-funded Group Life Assurance Scheme, covering all permanent employees from their start date.

At Frontier, we use AI to help our Business Management Teams work more efficiently and provide high-quality support across the business. You will be expected and supported to use generative AI tools where they can improve processes, communication and the use of information, while applying your own professional judgement and expertise. You will remain responsible for the quality and accuracy of your work, including reviewing AI-generated content carefully and using it as a helpful starting point rather than relying on it without review. 

If you have any questions or would like any additional information please email [email protected]. 

We are looking forward to receiving your application!  

Frontier Economics is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability status, age, or any other status protected by law. We are determined that everyone has an equal chance to join us and progress their career with Frontier. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion in all its forms. Read more about our incentives here.