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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

The Wealth Operations Center of Excellence (Ops CoE) is a strategic team with the Wealth National Office that partners closely with Platform and Journey teams to drive the successful delivery of key programs and initiatives. Our team focuses on optimizing operational processes, implementing scalable solutions and ensuring seamless collaboration across various departments.

As part of the Ops CoE, you will gain exposure to transformational projects, support program delivery through data-driven insights, and collaborate with stakeholders across Operations, Platforms and Journey teams to deliver impactful outcomes.

Job Requirements

Reporting to the Group Manager of Wealth Ops CoE, this role will support key initiatives, including the retail Mutual Fund Conversion, transitioning retail Legacy accounts to Multi-Holding Accounts (MHA). This role offers the opportunity to work on high-impact programs, collaborate with cross-functional teams, and gain hands-on experience in process optimization, change management, and system implementation. The following accountabilities will be core to this role: 

• Support business analysis activities, including process mapping, requirements gathering, impact assessments, and documentation for the MHA Conversion program and other operational change initiatives.
• Support program delivery by coordinating activities, tracking actions and milestones, documenting key decisions, and helping maintain alignment across Operations, Journey, and Platform teams.
• Assist with change readiness activities, including the development of training materials, stakeholder communications, and operational implementation plans.
• Identify opportunities to improve processes, reduce operational friction, and enhance client and employee experiences.
• Contribute to a collaborative and high-performing team environment by actively participating in team discussions, knowledge sharing, and continuous learning. 

Qualifications, Skills, Experience 

• Pursuing a post-secondary education with a demonstrated interest in finance, business transformation, project delivery, or continuous improvement.
• Minimum of 1-2 prior internship experiences.
• Familiarity with project delivery, process improvement, or change initiatives is considered an asset.
• Basic understanding of agile frameworks and scaled agility principles.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Teams) is required. Familiarity with JIRA, Confluence, Power BI, or other project delivery tools is considered an asset.
• Openness to build and deliver presentations to medium-sized audiences. 
• Strong verbal and written communication skills.
• Ability to provide examples of strong judgement and ability to manage ambiguity.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):