About this role

About BlackRock

We’re a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. We help millions of people invest to build savings that serve them throughout their lives.

BlackRock is also a leading global provider of Exchange Traded Funds (ETFs), with a broad platform spanning asset classes, investment strategies, and markets. With more than two decades of ETF innovation and expertise, we deliver transparent and cost-efficient solutions to clients around the world.

Position Overview

This role sits within BlackRock’s ETF Servicing team, which is responsible for supporting and managing our global ETF franchise on ESP (ETF Solutions Platform), our in-house platform built on Aladdin. The successful candidate will be a part of a team that owns core operational workflows across the ETF lifecycle, ensuring timely and accurate execution within a robust control framework. The role will also partner closely with internal teams on new product launches, platform enhancements, and strategic change initiatives, with a focus on operational excellence, scalability, risk reduction, and support for BlackRock’s commercial objectives.

Key Responsibilities:

Support core ETF Servicing activities across the ETF lifecycle, partnering closely with colleagues in Portfolio Management, Capital Markets, Technology, Product Development and Operations, while helping to deliver a high-quality experience for Authorized Participants and the broader ETF ecosystem.

Apply a strong risk management mindset to day-to-day activities, helping to identify, escalate and manage operational risk across the operating model.

Contribute to the continued development of ETF Servicing capabilities in the region, supporting product and stakeholder needs through clear processes, strong execution and effective cross-functional collaboration.

Support the enhancement of governance processes and performance metrics to help evaluate the efficiency and effectiveness of the ETF Servicing function, and identify opportunities to streamline, scale and improve.

Skills and experience

• 5–8 years of experience in the ETF industry

• Relevant experience across ETF operations, client service, fund accounting, custody or banking

• Strong collaboration skills and the ability to work effectively with global, regional and local stakeholders

• Ability to build strong working relationships, navigate a complex organisation and influence outcomes through partnership and credibility

• Strong communication skills, including the ability to summarise and synthesise complex topics clearly for senior stakeholders

• Execution-focused, with sound commercial awareness and the ability to contribute to cross-functional initiatives and deliver practical results

• Strong problem-solving ability, with critical thinking, quantitative and analytical skills, and a proactive approach to learning

• Experience supporting business process improvement, operating model change, or technology-related initiatives as a subject matter expert or key contributor

• Track record of contributing to project delivery in a dynamic, deadline-driven environment

• Languages, Japanese and English required

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.