Job Summary:

This role assists in the practice of veterinary medicine and surgery. Technicians may perform all the functions related to any medically related procedures under the direct supervision of the Doctors or Hospital Manager. Responsible for care of all pets in the hospital’s care. Delivery of excellent customer service to clients. The position should be able to improve the quality of care given to patients and aid the practice in achieving greater efficiency and productivity to the hospital.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Responsible for client communication (verbal and written) regarding all aspects of the client’s pet.

• Assist in discussing treatment plans, provide data entry for those plans for documentation.

• Medical record management through practice management software program.

• Ability to gain compliance on treatment plans and to educate clients.

• Assist in surgery care relative to pre-anesthetic protocol, anesthesia monitoring, and post-operative care.

• General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint.

• Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment.

• Client engagement and delivering WOW customer service is an important aspect of the role.

• Cleaning all areas of the hospital.

• Assist with CRS and Kennel functions when called upon.

Required Skills/Abilities:

• Excellent communication and interpersonal skills

• Compassion and empathy for pets, clients, and staff

• Proficiency in Veterinary Technician Skills

• Detail Oriented

Education and Experience:
Preferred: *CVT – Certified Veterinary Technicians have completed an Associates Degree in Veterinary Technology and have successfully passed the national exam.

Physical Requirements:

• Must be able to lift at least 40 pounds.

• Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work.

• May have extended periods of time viewing computer screens and reading.

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