University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Job Profile Title

Job Description Summary

Job Description

Responsibilities:

• Way finding

• Ticket taking

• Seating patrons

• Passing out programs

• Enforcing theatre/building policies

• Assisting patrons with accessibility needs

• Overseeing load in and load out of Rental set-up

• Other duties as needed

Qualifications:

Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoying being part of a team, and an ability to multi-task and work well under pressure. PLA events will primarily take place at the Annenberg Center for the Performing Arts, but there may be off-site shifts, as well.

Usher shifts occur mostly nights and weekends, but availability during the day is a plus. We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House. Please note: The position requires one to stand for long periods of time, may require late nights or weekends and occasional heavy lifting. Parking is not free on the University of Pennsylvania campus.

Job Location - City, State

Department / School

Pay Range

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.