US Defense - System Administrator Senior Technology Consultant, (Clearance TS/SCI) Aberdeen, MD, Onsite

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Job Description:

   

Contributions have a regular, sustained impact on the technical components of HPE products, solutions, or services. Applies advanced subject matter expertise to solve complex business problems and is recognized as a subject matter expert. Provides technical guidance and partnership to functional and project teams and may contribute to cross-functional initiatives. Exercises significant independent judgment in determining the best approach to achieve objectives. May also provide team leadership and mentor others. 

US Citizenship required

Clearance required: Requires: Top Secret (TS) Sensitive Compartmented Information (SCI) US government clearance

Onsite daily work required in Aberdeen, MD

Responsibilities: 

• Monitors and maintains the health of HPC systems, including compute, network, and storage. 

• Plans and performs monthly system patching and semiannual operating system upgrades. 

• Reviews, resolves, and responds to client support tickets. 

• Creates, tracks, and closes assigned support cases and ensures that all open cases on teams assigned systems are completed to customers satisfaction.  Returns parts in accordance with company policy and customer SLA’s. 

• Maintains availability reports to track service level agreements (SLAs). 

• Plans, schedules, and completes monthly patching across all systems and kernel upgrades in accordance with company releases and established customer policies and guidelines. 

• Maintains the client-required system security posture. 

• Supports clients with application installations. 

• Troubleshoots and repairs hardware issues. 

• Maintains the on-call schedule to support 24x7x2/4 coverage year-round. 

• Supports new system installations with hands on hardware and software and customer acceptance testing. 

• Champions knowledge management and asset reuse across the practice to standardize quality and maximize operational efficiency.  

• Mentors junior team members in issue and case management, skill development, and alignment with organizational goals. 

 

Knowledge and Skills: 

• Demonstrates the depth and breadth of technical expertise needed to design and scope multiple HPC deliverables across several technologies. 

• Demonstrates innovation in developing and clearly communicating new deliverables and service offerings. 

• Has led teams in delivering multiple solutions across a range of technologies. 

• Develops solutions that improve a customer’s enterprise availability, performance, maintainability, and agility. 

• Contributes to the design and adoption of new tools and applies prior experience to create new solutions. 

• Maintains a detailed understanding of the architectural dependencies among technologies in the customer’s IT environment. 

• Uses product, application, and architectural knowledge to develop solutions. Recognized as an expert in one or more technologies within the technical community and at the regional level and holds at least one relevant vendor or industry certification. 

• Communicates confidently with senior internal and external stakeholders and consistently demonstrates professionalism. 

• Works effectively across multiple technologies and can diagnose complex technical issues to their root cause. Combines strong troubleshooting and consulting skills, summarizes impact clearly for practice leaders, adapts consulting style to the situation, and identifies upsell opportunities. 

• Presents technical demonstrations within their area of expertise. 

• Contributes to engagement proposals within their area of expertise. 

• Applies broad knowledge across related technical areas to manage complex integration efforts and deliver successful multi-discipline engagements. 

• Independently completes solution implementation and application design deliverables. 

• Additional skills: accountability, active listening, client expectations management, critical thinking, cross-functional teamwork, customer-centric solutions, customer relationship management (CRM), follow-through, growth mindset, long-term planning, managing ambiguity, process improvement, product services, and relationship building. 

Education and Experience Qualifications:

• Requires 8+ years of professional experience and a bachelor’s degree in computer science or a related field. In lieu of a degree, 11+ years of relevant professional experience is required. 
• Clearance: Requires appropriate level of security clearance for site/contract - TS clearance; TS/SCI is preferred. 

• Certifications: Requires CompTIA Security+ and Linux+ certifications or equivalents such as RHCSA, RHCE, CISSP etc. CompTIA Linux+ can be replaced with equivalent system admin certs such as Red Hat Certified System Admin (RHCSA) or SUSE Certified Admin (SCA) - a cert for the operating environment or OS we work with.  We use SUSE v15 today.

• Location: Must be located near the customer required assigned work location. 

• Experience: Requires experience in Linux systems and cluster administration. 

• Availability to work on-site as required to support rotational, after-hours, and weekend on-call schedules. 

#unitedstates, #federalcleared

 

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedstates

#operations

Job:

Services

Job Level:

TCP_04

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 109,000 - 251,000 in Maryland
The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

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