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In Scope

Permanent, Full-Time

Location: This position is located in Winnipeg. The role is eligible for hybrid work – this means you’ll have the flexibility of working from home and in the office on a scheduled rotation once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.

Pay Range: $64,901 - $81,900

Closes: October 14, 2026

GENERAL ACCOUNTABILITY

The Underwriter I (Commercial  Auto, Commercial Property or Farm) is responsible for underwriting moderately complex insurance risks. This position evaluates, rates, and process insurance requests for Commercial Auto, Commercial Property or Farm insurance products. Underwriting decisions are governed by manuals/guidelines, predetermined procedures, and authority levels. The Underwriter I is customer-focused and looks for ways to improve the customer experience. The Underwriter I develops and maintains relationships with brokers which contributes to lasting and profitable relationships. The Underwriter I provides work review and approval to staff in junior positions.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Underwriting Operations

• Reviews and evaluates quotes, new applications, renewals, revisions, and cancellations to determine risk acceptability within current underwriting authority.
• Researches and obtains additional information on risk if required.
• Makes timely decisions while considering risk territory, underwriting guidelines and market conditions.
• Meets target service levels with respect to product, transactions, phone calls and emails
• Determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk and within the underwriter's authority.
• Calculates premiums, ensuring that appropriate rates are used, and that application discounts and surcharges are applied.  Provides terms to brokers as to the conditions, limitations, rates, and premiums to apply.
• Corresponds with brokers to request information and explain underwriting requirements and decisions.
• Supports, provides direction, and reviews and approves the work of staff in junior positions (including trainees)
• Learns & applies understanding of the policy wordings, conditions, limitations, rates, and premiums with a strong focus on customer needs.
• Develops a basic understanding of existing and emerging industry trends and market conditions
• Identifies improvements to processes and procedures.

Broker Experience and Relationship Management

• Acts as the brokers first point of contact and sees requests through to completion; becomes a trusted advisor for brokers.
• Develops and maintains working relationships with brokers to generate a flow of profitable business and provides assistance in resolving any service matters.
• Identifies opportunities to improve broker experience and seeks to find solutions while adhering to the company guidelines and underwriting authority.
• Explains underwriting criteria and decisions to brokers.
• Works with other departments to deliver a consistent experience to brokers and customers.  
• Assists with training to staff, brokers, and external parties on products and procedures. May be required to conduct formal presentations.
• Understands the underwriting operating system, workflows and process, broker portal and billing.
• Promotes and offers supporting products to brokers with an emphasis on meeting customer needs.

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role
• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Knowledge of operations and related assets of appropriate business area (Commercial Auto, Commercial Property or Farm).
• Knowledge of the coverages of insurance products and related provincial/federal legislation applicable to the appropriate business area (Commercial Auto, Commercial Property or Farm).
• Knowledge of the Principles & Practices of Insurance
• Knowledge and skill of the rating procedures, the interpretation and application of established criteria and/or procedures to determine appropriate premiums, coverages, and deductibles for insurance products related to the appropriate business area (Commercial Auto, Commercial Property, Farm)
• Knowledge of reinsurance principles.

EDUCATION & CERTIFICATIONS

• A two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.

EXPERIENCE

• 1 - 3 years’ experience in underwriting.

Behavioural Competencies

Leader Level 2 – Applies (Self & Others)

• Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
• Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms
• Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably
• Leadership - Leads Self and Others

At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to [email protected] and we will work through your request with you. All information received will be kept confidential.

Posting Close Date:

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.