Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary
The (Field) Service Engineering Specialist is responsible for providing technical advice to customers, including commissioning, installing, and testing of products and equipment. This role ensures high-quality service delivery and supports customer satisfaction through technical expertise and problem resolution.
This job profile is intended for specialist professionals that apply advanced knowledge of a job area. Required to manage projects / processes independently with limited supervision. Typically coaches and reviews the work of lower level professionals.

This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large organization.

Key Responsibilities
Commission, install, and test equipment at customer sites.
Identify and resolve complex technical issues during start-up.
Recommend equipment upgrades and improvements.
Train customers on equipment features and usage.
Build long-term customer relationships to support future business.
Skills & Qualifications
Typically a University degree (or equivalent work experience) and at least of 5–7 years of relevant experience (or equivalent skills) are minimally required to carry out the role.

Strong technical knowledge of equipment and systems.
Excellent troubleshooting and diagnostic skills.
Effective communication and customer service abilities.
Willingness to travel and work in field environments.

What we offer you

Mexico

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.