Jobs Companies Getwingapp Technical Account Manager - AI Agents

Über diese Technical Account Manager - AI Agents Stelle bei Getwingapp

Getwingapp · Remote · Baguio City, Philippines
About the Role
As a Technical Account Manager for AI Agents, you will play a critical role in ensuring our customers achieve their business objectives through our innovative solutions. You will be the primary point of contact for our customers post-signing, overseeing their onboarding, configuration, and ongoing support to maximize their experience with our platform. If you are a technically savvy professional with a strong background in B2B SaaS, we want to hear from you!
Your expertise in managing customer relationships will be paramount. You will not only guide customers through the implementation process but also proactively engage with them to identify expansion opportunities, ensuring their success and satisfaction with our offerings.
This role requires exceptional speed and follow-through. You will be responsible for addressing customer issues promptly, ensuring that any problems are resolved on the same day. Your ability to communicate effectively and manage expectations will be key to your success in this position.
Join us and become part of a dynamic team that is dedicated to delivering outstanding customer experiences while driving growth through our cutting-edge AI solutions.

Responsibilities

  • Own the customer relationship post-signing, overseeing onboarding, configuration, and adoption of our AI Agents.
  • Proactively manage customer expectations and ensure timely resolution of any issues.
  • Identify, close, and expand business opportunities within your customer portfolio.
  • Collaborate with integration engineers to facilitate seamless transitions during technical handoffs.
  • Implement accelerated customer ramp-up plans to achieve independent go-lives by Day 7.
  • Communicate regularly with customers, providing updates on progress and addressing any concerns.
  • Troubleshoot and configure Central independently as needed to resolve customer issues.
  • Monitor customer satisfaction and retention, implementing strategies to enhance customer experience.
  • Requirements

  • Proven experience as a Technical Account Manager or similar role in B2B SaaS.
  • Strong technical acumen with the ability to understand software solutions and troubleshoot issues.
  • Exceptional communication skills, both verbal and written.
  • Demonstrated ability to manage multiple accounts simultaneously while maintaining attention to detail.
  • Commercially sharp with a track record of identifying and closing expansion opportunities.
  • Ability to work independently and take initiative in a fast-paced environment.
  • Strong problem-solving skills and a customer-centric mindset.
  • Experience with AI or machine learning technologies is a plus.
  • Nice to Have

  • Familiarity with API integrations and technical workflows.
  • Experience in a startup or high-growth environment.
  • Understanding of customer success metrics and strategies.
  • Previous experience with AI-driven products or solutions.
  • Ability to work in different time zones, particularly aligned with US business hours.
  • Benefits

  • Fully remote work environment with flexibility to manage your own workspace.
  • Opportunity to work with cutting-edge AI technology and innovative solutions.
  • A culture that encourages professional growth and development.
  • Comprehensive training and onboarding programs.
  • Supportive team atmosphere focused on collaboration and success.
  • Access to continuous learning opportunities and resources.

  • We are an equal opportunity employer and value diversity at our company. We encourage all individuals, regardless of background, to apply and join our team. Come be part of a company that is dedicated to making a difference!
    Bereit, sich bei Getwingapp zu bewerben?
    Bei Getwingapp bewerben

    Ähnliche Jobs

    AI Acquisition
    Legacy Account Manager
    AI Acquisition
    ⚡ Früh bewerben Austin, Texas, United States · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    SmartFinancial
    Account Manager
    SmartFinancial
    ⚡ Früh bewerben Newport Beach, California, Uni... Vor Ort $100,000–$180,000
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    Ramp
    Account Manager | Mid-Market
    Ramp
    ⚡ Früh bewerben New York, NY (HQ) · standortgebunden $190,000–$260,000
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    Orb
    Technical Account Manager, Enterprise- San Francisco HQ
    Orb
    ⚡ Früh bewerben HQ-San Francisco Hybrid $150,000–$235,000
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    ElevenLabs
    Account Manager - North Asia
    ElevenLabs
    ⚡ Früh bewerben Singapore · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
    CS
    Enterprise Technical Account Manager
    Cogent Security
    ⚡ Früh bewerben Remote, US · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
    AX
    Embedded Technical Account Manager (Onsite)
    Axon
    ⚡ Früh bewerben Canada Hybrid CA$74,250–CA$118,800
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
    Redwood Materials
    Account Manager, Business Development
    Redwood Materials
    ⚡ Früh bewerben USA - Remote · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 3 Std.
    PagerDuty
    Account Manager
    PagerDuty
    ⚡ Früh bewerben Atlanta Hybrid $105,000–$126,500
    ● Neu 👁 Gesehen ✓ Beworben vor 3 Std.

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Getwingapp

    Alle Jobs bei Getwingapp ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos