Job Description:

Business Overview
Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures
http://global.rakuten.com/corp/careers/services/

Department Overview
We specialize in HR specifically for the Rakuten Mobile business, which is a key focus of the Rakuten Group. We support all aspects of HR functions (talent management, recruitment, development, evaluation, labor relations, HRBP) with approximately 60 members. While collaborating with Rakuten Group, Inc., we address HR issues specific to Rakuten Mobile and provide comprehensive solutions from planning and implementing measures.

Position:
Why We Hire
To support the rapidly growing Rakuten Mobile–related business, some members have been assigned to high-priority projects, and we are hiring additional staff to backfill their positions.

Global Career Support
The Rakuten Mobile business and other businesses you will support are made up of global talent and global teams. This enables you to support employees in taking on new roles and pursuing transfers both within Japan and internationally. Since the role requires career support with a global perspective—not limited to the Japan talent market—you will gain knowledge and hands-on experience that helps strengthen the organization’s international competitiveness.

Creating Diverse Career Paths
Rakuten Mobile has many employees with specialized expertise, such as network engineers and base-station deployment/operations professionals. We are expected to design and provide diverse career paths tailored to each individual’s skills and aspirations. The opportunity to help employees with various backgrounds maximize their potential by creating the right environment is one of the most rewarding aspects of this role.

Cross-functional Collaboration
In this department, you will have frequent opportunities to collaborate with stakeholders across different functions and regions. Through this work, you can strengthen your facilitation, stakeholder management, and project management skills and experience to drive cross-functional collaboration.

Position Details
Main Responsibilities
- Develop and execute talent management strategies
- Manage and run internal mobility (transfer/rotation) processes
- Plan and implement initiatives to promote employees’ career development
- Optimize talent management through data analysis
- Review and optimize organizational structures through HR/personnel actions
- Collaborate and communicate with internal and external stakeholders

Examples of Work
- Plan and manage the self-assessment survey to help employees reflect on their careers and create opportunities for career discussions with their managers; communicate with business managers and report results to leadership
- Operate the internal job posting program, analyze issues, and improve the scheme
- Handle various employee movements within and outside the group, as well as moves involving external organizations and overseas assignments (e.g., secondments and transfers)

Work Environment
Mobile/RTS Human Resources Department: approx. 60 people
Talent Management Section: approx. 15 people
Talent Management Group: approx. 10 people

Career Opportunities
The Talent Management Section covers a wide range of duties, including organization design and implementation, self-assessment, internal mobility, performance management, succession planning, leadership development, and employee engagement improvement.
Within Mobile/RTS Human Resources Department, there are also functions such as recruiting, talent development, employee relations, and HRBP, providing an environment that supports building a career in areas of interest.
Through these experiences, you can develop broad skills and knowledge and expand your career options.

Mandatory Qualifications:
- Business-level Japanese proficiency
- 3+ years of hands-on experience in HR, organizational development, talent management, or a related field
- Ability to adapt quickly to changing environments and new challenges
- Experience working collaboratively in a team and ability to partner effectively with other departments
- Basic Excel skills (pivot tables, VLOOKUP, and basic arithmetic required) and PowerPoint skills

Desired Qualifications:
- Business-level English proficiency
- Experience in project planning, execution, and management
- Ability to analyze issues and propose and implement effective solutions
- Experience working collaboratively with people from diverse backgrounds (e.g., nationality, religion, gender)
- Strong communication skills with senior leadership and other stakeholders
- HR-related certifications (e.g., Health Officer certification)

Other Information:
Additional information on Location
Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification
TOEIC 800 or above (or proof of an equivalent English qualification/level, or proof of a bachelor’s degree or higher from an English-speaking country). Proof of qualification is required by the time the offer is issued. If you do not have a score or do not have a valid certificate, we will arrange a company-sponsored TOEIC IP test during the selection process.

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/
- Employee Conditions: https://global.rakuten.com/corp/careers/information/
- Culture: https://global.rakuten.com/corp/careers/culture

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