Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

Importation & Delivery

• Responsible for import, export and logistics activities ensuring alignment with Medtronic Philippines (MDT PH) Country and Global Operations and Supply Chain (GOSC) objectives and overall strategies.
• Helps Medtronic Philippines Operating Units and supports in the achievement of their goals and targets.
• Monitor freight forwarder performance, SLAs and metrics to ensure fast and efficient transit from source to destination in keeping with agreed SLAs and KPIs.
• Monitor customs clearing process and verifies and confirms customs duties and taxes computation for entry filings.
• Collaborates with Finance, Commercial teams and other stakeholders where necessary to resolve issues related to freight and trade operations
• Determines and confirms delivery addresses to forwarders, send pre-alerts, relevant documents and notices to customers and other stakeholders.
• Domestic delivery booking and monitoring; coordination with freight forwarders, marketing, customer service, service/repair and sales teams for local logistics.
• Ensure PODs (proof of delivery) are provided in a timely manner.
• Maintains records and data of shipments on file and in the system and produces the required reports as needed.

Returns and Re-export

• Works with relevant forwarders to book re-exports.
• Works with relevant stakeholders to execute re-export and returns of products, demo units, service and repair processes, including proper communication to the shipping site and relevant parties.
• Ensures proper documentation for the re-export of products including equipment repairs and calibrations.

Back office and Administrative

• Monitors PO balances and creates PO when needed for logistics vendors.
• Checks, validates and submits logistics billing to finance for payment processing.
• Provides support for inter-company billing as required by finance.
• Maintains local freight SOPs

Required Knowledge and Experience:

Must Have: Minimum Requirements

• Bachelor’s degree required, preferably Logistics or Customs Administration course
• Can be from any industry
• Minimum of 3 years’ focused experience in ImpEx and logistics operations
• At least 5 years’ experience working in supply chain management field
• Proficiency in MS Office, particularly Excel
• Experience in working on ERP systems

Additional Requirements

• Inventory management, customer service, order management and supply planning experience an added advantage but not required
• Advanced level on Microsoft Excel
• Experienced working with SAP systems
• Experience with work process automation an advantage
• Experience in working within a global, multi-national, multi-stakeholder environment
• Some out of office hours work may be required

Skills and Attributes

• Detail oriented – ability to process high volume of shipments accurately for extended periods with high degrees of accuracy
• Able to maintain records and files for easy access and retrieval
• Analytical and clear thinking – able to translate complex situations into simple, articulate portions for effective action
• Customer focus – agile and adaptable to customer needs (internal or external)
• Self-starter – can work with minimal supervision
• High degree of responsibility and accountability to assigned tasks; driven to execute completely and consistently
• Collaborative mindset; breaks down silos - works collaboratively with peers, leaders, customers and vendors

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones .
May have some involvement in cross functional assignments.

Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex .
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence: Communicates primarily and frequently with internal contacts .
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.

Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

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