Staff Security Engineer, Strategy & Operations

Position Overview

Who Are You

Role Responsibilities

A. Development & Enforcement

• Establish and maintain operational governance frameworks supporting Health100 and PCW Security & Infrastructure strategic priorities.
• Define, document, and enforce operational standards, reporting processes, and organizational best practices.
• Develop and maintain Standard Operating Procedures (SOPs), operational playbooks, and governance documentation.
• Drive consistency and accountability across security and infrastructure reporting, communications, and operational processes.
• Develop KPI governance standards and ensure alignment of metrics across multiple organizations and stakeholder groups.
• Support security program maturity through policy alignment, operational rigor, and continuous process improvement.

B. Collaboration & Expertise

• Partner closely with Security Engineering, Infrastructure Engineering, Program Management, Business Operations, and leadership teams to drive strategic initiatives.
• Serve as a trusted advisor to Directors, Senior Directors, and executive stakeholders on operational performance and organizational priorities.
• Facilitate cross-functional alignment across security, infrastructure, compliance, risk, engineering, and business teams.
• Lead and coordinate executive business reviews, operational reviews, and leadership discussions.
• Identify organizational challenges and drive scalable solutions through collaboration and influence.

C. Analysis & Configuration

KPI, Metrics & Executive Dashboard Ownership

• Own the strategy, development, maintenance, and continuous improvement of executive dashboards supporting the Health100 and PCW Security & Infrastructure organizations.
• Define, track, analyze, and report KPIs that measure organizational health, operational effectiveness, security program performance, infrastructure reliability, delivery execution, risk management, and strategic objectives.
• Develop and maintain executive scorecards, Monthly Operational Reviews (MORs), Quarterly Business Reviews (QBRs), and leadership reporting frameworks.
• Establish leading and lagging indicators that enable proactive management of organizational risks and priorities.
• Ensure accuracy, consistency, and integrity of metrics across reporting systems and business reviews.
• Partner with data, engineering, and security teams to automate reporting processes and improve data accessibility.
• Deliver actionable insights through trend analysis, forecasting, performance assessments, and executive recommendations.
• Leverage Power BI, Microsoft Fabric, Excel, SharePoint, and related technologies to provide data-driven visibility and decision support for leadership.

Strategic Analytics

• Analyze business and operational data to identify opportunities, risks, dependencies, and performance trends.
• Translate complex technical and business information into executive-ready narratives and recommendations.
• Support organizational planning through quantitative analysis, benchmarking, forecasting, and scenario modeling.
• Drive continuous improvement initiatives informed by operational data and business insights.

D. Operational Support

• Lead and coordinate key operational rhythms, including business reviews, leadership staff meetings, planning cycles, and strategic initiatives.
• Manage action-item tracking, dependency management, risk mitigation, and executive follow-through for critical priorities.
• Maintain organizational SharePoint sites, collaboration platforms, and knowledge management systems.
• Support security and infrastructure leadership in execution of strategic initiatives, organizational transformations, and operational improvements.
• Develop repeatable processes that improve visibility, efficiency, and organizational scalability.
• Coordinate communications and information flow across multiple stakeholder groups and leadership teams.

E. Mentorship & Training

• Provide guidance and mentorship to engineers, program managers, analysts, and operations professionals.
• Promote adoption of reporting standards, operational best practices, and strategic planning methodologies.
• Develop onboarding resources, operational documentation, and training materials that improve organizational effectiveness.
• Foster a culture of accountability, continuous improvement, operational excellence, and data-driven decision making.

F. Innovation and Research

• Evaluate emerging security technologies, operational tools, automation opportunities, and AI-enabled solutions.
• Identify opportunities to modernize reporting, improve dashboard capabilities, and enhance executive insights.
• Research industry best practices across cybersecurity operations, infrastructure management, organizational effectiveness, and business operations.
• Drive innovation initiatives that improve operational maturity, reporting efficiency, and strategic visibility.

G. Strategic Planning

• Partner with leadership on annual planning, quarterly business planning, organizational goal setting, and execution management.
• Support development and tracking of organizational OKRs, strategic priorities, investment decisions, and operational roadmaps.
• Create executive presentations, business cases, strategic narratives, and leadership communications.
• Monitor progress against strategic commitments and provide leadership visibility into performance, risks, and outcomes.
• Facilitate alignment across stakeholder groups to drive successful execution of business and security objectives.
• Support executive decision-making through data-driven recommendations and operational insights.

Qualifications

A. Basic Qualifications

• 7+ years of experience in Security Engineering, Security Operations, Technical Program Management, Business Operations, Strategy & Operations, Chief of Staff functions, or related disciplines.
• Experience supporting security, infrastructure, engineering, or enterprise technology organizations.
• Demonstrated expertise developing executive dashboards, KPI frameworks, scorecards, and business performance reporting.
• Experience driving cross-functional programs and organizational initiatives in complex, matrixed environments.
• Strong analytical, problem-solving, and business operations skills.
• Exceptional communication skills with the ability to influence and present to executive leadership.
• Experience facilitating operational reviews, strategic planning activities, and business governance processes.
• Ability to synthesize technical and business information into actionable recommendations.

B. Preferred Qualifications

• Experience supporting enterprise Security, Cybersecurity, Infrastructure, Risk Management, Compliance, or Engineering organizations.
• Proven experience owning KPI strategy, executive scorecards, and operational reporting across large-scale organizations.
• Experience tracking and reporting organizational metrics across Health100 and PCW Security & Infrastructure environments.
• Advanced proficiency with Power BI, Microsoft Fabric, SharePoint, Microsoft Excel, PowerPoint, and Microsoft 365 technologies.
• Knowledge of security metrics, operational excellence frameworks, risk management practices, and infrastructure performance measurement.
• Experience building automated reporting solutions and executive data visualization platforms.
• Experience partnering directly with Director, Senior Director, VP, or executive leadership teams.
• Familiarity with organizational change management, strategic planning, and operational transformation initiatives.

Education

• Bachelor's degree in Computer Science, Information Security, Cybersecurity, Information Systems, Engineering, Business Administration, Data Analytics, or a related field.
• Master's degree in Cybersecurity, Business Administration (MBA), Information Systems, Data Analytics, or a related discipline preferred.
• Relevant industry certifications such as CISSP, CISM, PMP, Security+, Azure Security Engineer, Certified Scrum Master, Lean Six Sigma, or equivalent certifications are highly desirable.