Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities and Tasks

• Define, design, engineer, and implement storage and backup hardware and solutions.
• Define, in conjunction with other support groups and service providers, the functionality required to support business strategies.
• Work with customers to gather requirements and propose, engineer, and provision storage and backup solutions.
• Research and partner with vendors and management to select products that best meet company needs.
• Manage system setup and standardization of features and usage.
• Create documentation, testing, training, and post-deployment assessments.
• Adhere to the change management process for any planned maintenance, or when potential issues are identified.
• Provide training for new team members.
• Coordinate vendor-specific support and problem resolution.
• Adhere to Micron’s established processes and policies.
• Provide 24x7 On-Call technical support and expertise for customer issues and service provider escalation.
• Willing to work in shifts based on business requirements.
• Establish and implement policies, procedures, and standards, and ensure conformance.
• Evaluate and test new storage and backup solutions for compatibility with Micron’s IT environment.
• Define and adhere to established service and operational level agreements.
• Collect, monitor, report, and interpret operating metrics.
• Propose and implement storage and backup system enhancements (software and hardware updates) that will improve the performance and reliability of Micron’s IT environment.
• Identify service improvement opportunities.
• Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (i.e., availability, contingency, and disaster planning).
• Adhere to Organization security policies for all managed services.
• Develop cost-effective solutions.
• Benchmark best practices where appropriate.
• Communicate and collaborate with peer groups (System admins, architects, security team, network team, etc.).
• Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.
• Troubleshoot, perform root cause analysis and identify storage related problems
• Plan, coordinate and upgrade components of the SAN/NAS/TSM/Cohesity as needed with software, hardware and microcode upgrades, etc. Work with vendors as needed in this process
• Work with Micron’s Business Units to ensure solutions meet or exceed business requirements.
• Work with vendors and team members to troubleshoot issues related to the operations (Problem management)
• Ensure all changes to systems are recorded and properly executed with approval (Change Management)
• Review the performance of systems and plan for technological refresh and cater for future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy, including documenting DR procedures and executing DR drills.
• Maintain and review the DR documents on a regular basis.

Qualifications and Experience
At least 8+ years of experience managing storage solutions, preferably.

• NetApp Cluster Mode and in both NAS and SAN configurations.  Additional NetApp technologies such as snapmirror, snapvault,metro cluster are desired.
• Good hands-on knowledge on NetApp Cloud deployment such as FSX, CVO, CVS, ANF across multiple cloud providers (AWS, Azure, GCP)
• Working Experience in handling and troubleshooting Storage Products such as Dell VMAX-3, PMAX, Pure, Data Domain.
• Good understanding of Data center architecture and Automation technologies.
• Experience working with ISILON Storage is a must-have skill.
• Having knowledge on NUTANIX storage is added advantage.
• Experience with Cisco SAN Switch configuration and support such as Virtual SAN, Fiber channel zoning, LUN masking, HBA configuration and tuning
• Strong understanding of the OSI model, particularly relating to storage transport protocols such as NFS, ISCSI
• At least 2 years of working experience in IBM Spectrum Protect (TSM) and Cohesity data platform.
• Having good hands automation skills using any scripting language.
• Exposure in using AI integration and AI agents to automate storage and backup daily routine tasks.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

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