Address:

Service, Operations & Support (SOS) | Technology & Operations (T&O)

Shape the Future of Technology at BMO

At BMO, we're driven by a shared purpose: Boldly Grow the Good in business and life. Technology is a critical enabler of that vision, helping us deliver exceptional experiences to customers and employees while

building a more digitally connected future. We are seeking a highly strategic and innovative Solution Architect to join our Service, Operations & Support (SOS) organization within Engineering & Platforms.

The SOS organization serves as the face of technology for internal users across the bank, supporting critical capabilities including IT Service Management (ITSM), Service Desk operations, infrastructure and network operations, end-user technology services, and enterprise support platforms. As a Solution Architect, you will play a pivotal role in designing and delivering technology solutions that enhance operational excellence, strengthen security, improve employee experiences, and accelerate innovation across BMO.

This is an exciting opportunity for an experienced architect who thrives on solving complex enterprise challenges, influencing technology strategy, and shaping the future of a modern banking technology ecosystem spanning cloud, on-premises, SaaS, AI-enabled, and emerging technology platforms.

What You'll Do

As a Solution Architect, you will design and architect enterprise technology solutions that seamlessly integrate business processes, applications, data, infrastructure, and security. You will provide architectural leadership across strategic initiatives, ensuring solutions are scalable, secure, resilient, and aligned with business objectives and enterprise standards.

Key Responsibilities

• Develop and maintain architecture strategies, roadmaps, standards, and key architectural artifacts for the assigned portfolio.
• Lead solution architecture for complex enterprise initiatives across cloud, on-premises, SaaS, and hybrid environments.
• Create technical solution designs and recommendations aligned with enterprise architecture standards and best practices.
• Partner with business and technology stakeholders to align technology investments with organizational goals and strategic priorities.
• Identify technology risks, dependencies, and architectural challenges, driving proactive mitigation strategies and informed decision-making.
• Participate in requirements reviews to ensure business and system requirements can be translated into effective technical architectures.
• Research emerging technologies, perform proof-of-concepts, and evaluate innovative solutions that drive operational efficiency and business value.
• Provide architectural guidance and insights to support business cases, investment decisions, and technology modernization programs.
• Lead and influence cross-functional teams through complex transformation initiatives and enterprise-wide programs.
• Ensure architecture decisions align with security, compliance, governance, risk management, and regulatory requirements.
• Design scalable, sustainable, and resilient technology solutions that support long-term enterprise growth.
• Serve as a trusted advisor to senior leaders, technology executives, and project stakeholders.
• Drive integration across diverse technology ecosystems while maintaining alignment with enterprise architecture principles.
• Monitor industry trends and emerging technologies, incorporating innovation and continuous improvement into architecture strategies.
• Apply expert problem-solving and critical thinking to resolve highly complex and ambiguous business and technology challenges.
• Take measured risks while protecting the bank through sound application of BMO's Risk Management Framework, policies, standards, and regulatory obligations.

Why BMO?

At BMO, you'll have the opportunity to work on some of the most impactful technology initiatives in the industry. You'll collaborate with talented professionals across technology, engineering, operations, security, risk, and business teams to solve meaningful challenges at enterprise scale.

What Makes This Opportunity Exciting

• Architect solutions that support thousands of employees across the enterprise.
• Influence the future direction of workplace technology, IT service management, automation, and operational excellence at BMO.
• Work with leading technologies including AWS, Azure, ServiceNow, Microsoft 365, AI Agents, and modern DevOps platforms.
• Participate in transformational initiatives that leverage cloud, automation, artificial intelligence, and next-generation support technologies.
• Gain exposure to executive leadership and play a key role in strategic technology decision-making.
• Join an organization committed to innovation, inclusion, continuous learning, and professional growth.
• Help shape the future of technology at one of North America's leading financial institutions while creating meaningful impact for employees, customers, and communities.

Qualifications

Required

• 7+ years of progressive experience in Solution Architecture, Enterprise Architecture, Infrastructure Architecture, or related technology leadership roles.
• Post-secondary degree in Computer Science, Engineering, Information Technology, or a related field, or an equivalent combination of education and experience.
• Proven experience serving as a technical leader across multiple enterprise technology initiatives.
• Deep expertise in designing and implementing cloud, on-premises, SaaS, and hybrid technology solutions.
• Strong background in security architecture, infrastructure technologies, enterprise integration, and data lifecycle management.
• Experience developing technology roadmaps, architecture standards, and solution governance practices.
• Strong analytical, problem-solving, and risk management skills.
• Excellent communication and stakeholder management capabilities, including presenting recommendations to senior leadership and executive audiences.

Technical Expertise

Experience with many of the following technologies:

• ServiceNow Platform
• AWS Cloud Services
• Microsoft Azure
• Microsoft 365 Ecosystem
• IT Service Management (ITSM)
• Enterprise Integration Platforms
• Infrastructure and Operations Technologies
• DevOps Tooling including:
  • GitHub
  • Azure DevOps (ADO)
  • Jira
  • Confluence
• Security and Governance Frameworks
• Data Management and Enterprise Architecture Practices

Preferred Qualifications

• Experience delivering AI-focused solutions and transformational initiatives.
• Knowledge of AI Agents, Model Context Protocol (MCP), Agent-to-Agent (A2A) architectures, and emerging AI frameworks.
• Experience with enterprise automation and intelligent service management platforms.
• Industry certifications in Cloud Architecture, Enterprise Architecture, Security, or IT Service Management.

Our Purpose at BMO

At BMO, our Purpose to Boldly Grow the Good drives everything we do. We believe that technology has the power to transform how we serve customers, support employees, and strengthen communities. As a Solution Architect, you will play a critical role in delivering innovative, secure, and scalable solutions that advance BMO's digital transformation journey and help shape the future of banking technology.

Join BMO and help build what's next.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.