About the Team
The Seller Experience team builds products that give sellers confidence at every step of their journey. We want sellers to understand where things stand, know what to expect, and feel supported when something needs attention. For a seller, a great experience means clear information about their sales, payments, and charges, timely updates without having to ask, and straightforward ways to take action. When something goes wrong, filing a dispute should be easy, progress should be visible, and the resolution should be understandable. We bring together experiences across the marketplace to make selling feel connected and intuitive. Our mission is to earn sellers’ trust through transparent information, reliable experiences, and tools that help them stay in control—so they choose to sell with StubHub again.

 

About the Role
As an Software Engineer II on Seller Experience, you’ll build customer-facing features and the services behind them. You’ll translate complex processes into experiences that are easy to understand and use, working closely with product managers, designers, and engineers across StubHub. You’ll own scoped features from technical design through production, make thoughtful engineering decisions, and help ensure that what sellers see accurately reflects what’s happening. This role is a fit for an engineer who cares about both system reliability and the experience of the person using the product.

What You'll Do:

• Design, build, test, and launch features that make selling more intuitive, transparent, and reliable.
• Turn complex information and workflows into clear status updates, useful explanations, and simple next steps.
• Build experiences that help sellers understand payments and charges, easily submit and track disputes, and resolve common issues through self-service.
• Develop APIs and services that deliver accurate, consistent information across seller touchpoints.
• Collaborate with product, design, and partner engineering teams to understand seller needs, clarify requirements, and evaluate technical tradeoffs.
• Own the delivery of scoped features, communicate progress and dependencies, and follow through on production quality.
• Improve reliability through automated testing, monitoring, debugging, and root-cause analysis.
• Contribute to code reviews and technical discussions, share knowledge, and incorporate feedback.

What You've Done:

• 3+ years of professional software development experience.
• Experience building and maintaining production software using a language such as C# or Java.
• Experience developing APIs and working with databases, service integrations, and distributed systems.
• Delivered features from requirements and technical design through testing, deployment, and production support.
• Demonstrated strong problem-solving skills, including investigating issues across systems and handling failure scenarios.
• Written maintainable code and meaningful automated tests, with attention to correctness, reliability, and performance.
• Collaborated effectively with engineering and product partners to deliver customer-focused solutions.

• Building customer-facing web applications with a modern JavaScript or TypeScript framework.
• Developing products that simplify complex processes or help customers make informed decisions.
• Building asynchronous workflows and maintaining consistent information across multiple systems.
• Using customer feedback and product data to improve usability and reliability.