Job Title

Job Description

As an intern in Services Delivery Department, you will support back-office activities of Customer Service for the EMEA region, ensuring smooth operations and enhancing service delivery.

Your role:

• You will support back-office daily activities for the EMEA region, including updating internal databases, preparing Lean Daily Management boards, and managing medical equipment data in SAP and Salesforce Service Max.
• You will play a key role in delivering efficient services to clients across EMEA region, ensuring customer satisfaction and fostering strong relationships.
• You will collaborate with a diverse multinational team of professionals from 20 different nationalities, engaging with stakeholders from various departments to ensure effective service delivery.
• This role offers a valuable opportunity for personal and professional growth by gaining hands-on experience in a dynamic international environment. Hybrid working arrangement is available.

You're the right fit if:

• You are currently enrolled in at least the 2nd year of Bachelor's Degree studies.
• You are fluent in English and Italian language and you have basic knowledge of Excel and Word.
• You are an open-minded person, eager to learn and develop, as well as willing to work in a diverse and multicultural team.

In return, we offer you 

• 6-12 months internship based on civil contract with competitive remuneration 
• Flexible working hours, easily adaptable to your University schedule 
• Possibility to build your career in an international company that brings innovations that matter 
• Work in international environment and possibility to use English in everyday activities 
• Opportunity to become a part of our Early Career Talent Community that consists of approx. 100 international students & graduates where you will have the possibility to participate in development sessions & trainings 
• Discount for the Multisport card.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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