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Provides strategic and operational leadership in the planning, development, and implementation of the University’s Web sites. Ensures the integrated management (leadership, planning, and coordination) of communications, change management, and training for the web community. May supervise a team of Web Developers and/or Web Content Management Specialists.

In this role, your responsibilities will include:

• Strategic management: Participates as a member of strategic teams that support the University’s mission through its Web presence. Leads the execution of technology strategies for the Web by establishing and maintaining internal and external partnerships. Manages the delivery of Web tools and technologies to meet the needs of the University community.
• Operational management: Takes a leadership role in the area of user trends, technical trends, and Web metrics to improve the University’s Web presence. Take responsibility for any serious or unresolved issues through contacts with clients, manufacturers, other institutions, and IT personnel from other sector of the University.
• Change management and communications: Lead the change management for adoption of the University’s web direction. Lead ongoing communication with the University Web community. Manage changes to the Web environment as a function of policies, user requirements, system stability and, system performance. Ensure that appropriate change management strategies are in place for IT changes.
• Implementation of web standards: In collaboration with major stakeholders and through steering committees, establish Web standards and procedures and ensures adherence to them for reliable, secure, and conformed operation of the University’s Web sites.
• Consulting and advisory services: Take a leadership role in advising stakeholders on matters related to Web deliverables and the resolution of technical issues.
• New technology assessment and advice: Anticipate and react to major technology changes to improve the overall Web experience both for the internal University community, as well as for worldwide visitors to improve the student experience and enhance the University’s reputation and online presence.
• Project management: Initiate, plan, develop and manage projects for the Web, and other IT initiatives.

What you will bring:

• University degree in Computer Science, Management Information Systems or related field, or an equivalent combination or education and experience.
• Minimum 5 years of experience in managing large Web sites.
• Bilingual – French and English (spoken and written).
• Knowledge and experience in the development and implementation of IT business standards and processes to provide a Web environment based on a complex infrastructure.
• Knowledge of business process development, governance processes, management, and administrative operations.
• Expertise in Web metrics, analysis and user trends.
• Experience in the selection, installation and maintenance of IT assets.
• Experience in communications and change management strategies.
• Experience in recommending and leading technology changes in large organizations.
• Experience in project management.
• Excellent interpersonal and communication skills.

*This position may be subject to a telework agreement.

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.