Job Description

The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.

Responsibilities

Claims (Primary Focus)

• Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
• Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
• Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
• Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.

Data / Analytics (Primary Focus)

• Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
• Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).

Acquisitions / Due Diligence

• Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
• Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).

Certificates of Insurance (COIs) / Compliance

• Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
• Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).

Document Management

• Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.

Qualifications

• Bachelor's degree preferred.
• Exposure to commercial general liability, property, environmental, or other insurance claim types.
• Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
• Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
• Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
• Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
• Proficiency with Microsoft Excel, PowerPoint, and Word.

Preferred Qualifications

• Experience within multifamily housing, commercial real estate, property management, or related industries.
• Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
• Experience preparing executive-level reporting and litigation summaries.
• Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.