The Sr Principal Business Analyst fulfills analyst activities specific to their department .This role is responsible for leading discrete projects that are focused on creating efficiency within the organization through process improvement or enhancing technology systems.

Essential Functions, Duties, and Responsibilities

1. Work with the departmental managers to understand the current processes and systems to perform Gap Analysis and identify the deficiencies in the software system by comparing actual objectives with the objectives desired.

2. Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process.

3. Support Loan origination system process improvements by applying mortgage domain expertise and be a single point of contact for all business stakeholders and software development team.

4. Engage in discussion with stakeholders/Business Partners to understand, gather, analyze, and document the business requirement and then break it down into features and user stories for the software development team.

5. Gather and analyze data in support of SOP’s and develop prototypes and data flow and solution design diagrams to address business problems for business partners/stakeholders, Development and Quality Assurance team to help visualize the proposed solutions.

6. Serve as a single point of contact for project related issues that need to be escalated to senior management for resolution and for the development team to address any defects and for requirement clarification and grooming.

7. Work with Product Manager to organize and execute pre-deployment user acceptance testing that is specific to the project.

8. Be responsible for building and maintaining requirement traceability and communicating any changes in the function and system requirements to different stakeholders, software development team, quality assurance team, and User Acceptance testing team.

9. In connection with above duties, utilize experience in Origination Mortgage software platform; loan cycle process for Retail, Direct to Customer, WHL, and Broker community; data flow diagrams, documentation, reporting, and presentations; and SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS).

Qualifications and Education Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Information Systems, or directly related field of study, plus 10 years of experience in the following:

   

  1. Mortgage industry in Origination Mortgage software platform;

  2. Loan cycle process for Retail, Direct to Customer, WHL, and Broker community;

  3. Data flow diagrams, documentation, reporting, and presentations; and

  4. SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS).

   

  In alternative, employer accepts Master’s degree in above listed fields plus 7 years of experience as listed above.

   

  Experience may be gained concurrently. Employer will accept any suitable combination of education, training or experience.

Skills, Abilities, and Knowledge

• Proficiency in defining business problems and proposing solutions.
• Product, Process and Industry Knowledge.
• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
• Excellent interpersonal, verbal and written communication skills.
• Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.