Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

The Sr Manager Transaction Management is responsible for the management, performance, and oversite of a team of Transaction Managers. The number of individuals on a given team is dependent on the structure of work being performed by the team. In general, the number of direct reports ranges from 2-6 individuals. The Sr Manager Transaction Management is responsible for team performance and ensuring all associates are hitting required SLAs and Quality Control Metrics. This encompasses the timeline for the review of agreements, the accuracy of the review, and ensuring a complete understanding and digesting of contractual obligations into operational workflow.

Additionally, they are responsible for ensuring active communication to business units of any material changes to agreements or structures that may have downstream impacts both from an operational standpoint and a financial standpoint. Their team may also be responsible for the ongoing management of the performance of Securitizations, contractual disputes, and remediations of advances or servicing fees. Their team is also the single point of contact to Master Servicers externally and internally for general deal level escalation/management. They are responsible for the design and implementation of training related to contractual obligations, agreement reviews, and the understanding of transaction documents for their team along with adherence to the requirements and requests of operational partners. This position requires strong management skills along with an emphasis in deal management and a comprehensive knowledge of financial structures and contract review along with a deliberate ability to think analytically.

Duties and Responsibilities

• Performance and Quality Management of Transaction Managers.
• Established Workflow creation and monitoring for ongoing deals and oversight.
• Ongoing Training and Education of Financial Deal Structures, Contract Review, and Operational Requirements.
• Management of Contract disputes and financial remediations.
• Evaluate loan due diligence results, assess validity of stipulations, make loan disposition decisions, escalate as appropriate with internal stakeholders, resolve.
• Support and review various investor guidelines for competitive analysis and salability.
• Build and maintain relationships with sellers, investors, and vendors.
• Provide reporting and analytics on trades, due diligence, and counterparties.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Bachelor’s degree, in business, marketing, communications or other relevant field.
• 6-8 years of mortgage industry experience.
• Prior Management Experience.

Skills, Abilities, and Knowledge

• Ability to handle a large degree of internal and external diplomacy as well as understanding of perspective from various stakeholders.
• Ability to listen effectively and communicate ideas concisely.
• Knowledge of mortgage banking, secondary markets, whole loan transactions and securitizations, GSE and private investor guidelines.
• Ability to engage individuals and groups to surface essential requirements information.
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among appropriate stakeholders.
• Ability to critically evaluate the information gathered from multiple sources, reconcile differing views, decompose high-level information into details, and abstract up from low-level information to a more general understanding, and distinguish user requests from the underlying true needs.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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