Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Senior Physical Security Coordinator position is a service position responsible for ensuring the safety and security of all people, assets, and buildings by ensuring compliance with Enterprise security standards and procedures as well as providing assistance in support of Facilities operations and Administrative Services.

Day in the Life:

• Perform security functions, coordinate staff and support vendors, respond to emergency calls, and support business contingency efforts when required. Ensure security staff are performing with a high degree of efficiency and timeliness as required to support established internal service level agreements and security demands.

• Coordinate daily physical security operations at multiple facilities to ensure compliance to standards, procedures and all compliances.

• Responsible for accurate records, and issuance of building access.

• Complete an annual physical verification of badge and key access per site documented by a final report.

• Ensure timely termination of access and retrieval of badge and keys within 24 hrs.

• Maintain physical security documentation for accuracy, which includes but not limited to; physical security procedures, post orders, forms, documentation of security guard training, and security guard schedule to ensure these materials are reviewed, and revised for accuracy minimum of annually and/or as needed for the efficiency of the department.

• Serve as back up for onsite Senior Facilities Operations Manager Coordinator to ensure a safe environment for staff, clients and guests this includes being crosstrained on all functions.

• Serve as back up for onsite Administrative Services Coordinator to ensure an excellent onsite experience for staff, clients, and guests this includes being crosstrained on all functions.

• Collaborate to execute onsite event planning and logistics.

• Resolve and escalate situations that impact staff, building operations or security operations.

• Coordinate security personnel including training, coaching and resolving service quality issues.

• Some travel may be required (infrequent).

• After hours work may be required.

• Perform all other duties as assigned.

Qualifications:

• Associated Degree required

• 5+ years’ experience in related field

• Vendor oversight experience

  Preferred - APP certification

• Compliance knowledge (PCI, SOC, NCUA, FFIEC, ADA, etc.)

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.